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Amazon Product Operations Analyst, World Wide Revenue Operations in San Francisco De Heredia, Costa Rica

Description

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can procure compute power, storage, and many other services – gaining to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.

AWS Private Deal Enablement is in need of a creative, dynamic and results driven analyst to help us support discount programs and private pricing contracts. We're looking for a motivated self-starter who's passionate about managing operational processes, strict adherence to terms outlined in customer contracts and supporting both internal and external customers.

Key job responsibilities

· Perform data entry, data management and pricing calculations

· Interpret complex pricing contracts and establish pricing structure to be applied

· Create and execute data quality programs and audits focused on standardization and accuracy

· Develop reports, dashboards, and processes to continuously monitor data quality and integrity

· Proactively identify and implement data (and operational) improvements, enhancements, and system customizations that meet business requirements

· Retrieve and evaluate data using Excel, Salesforce.com, and other data management/BI systems

· Hands on data mining and to execute on projects

· Support weekly, monthly and quarterly reporting deadlines

A day in the life

Inclusive Team Culture

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

About the team

Work/Life Balance

Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Basic Qualifications

  • Bachelor’s Degree preferably in business, accounting, or a related field

  • 1+ year(s) of relevant professional experience with contracts and data entry

  • Experience retrieving and analyzing data using Excel, Customer Relationship Management tool (such as Salesforce.com or similar) and other BI systems

  • Background in contract creation/review and contractual verbiage

  • English expertise level written and spoken

  • Verbal/written communication and presentation skills, including an ability to effectively communicate with both business and technical teams

  • Intermediate Excel skills

Preferred Qualifications

  • Quantitative, analytical and organizational skills

  • Attention to detail and excellent problem solving skills

  • Highly organized, have multi-tasking skills, and efficient in ambiguous situations

  • Strong attention to detail and excellent problem solving skills

  • Excellent working knowledge of Salesforce.com

  • Experience working with custom private pricing contracts

  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

  • Highly organized, have multi-tasking skills, and efficient in ambiguous situations

  • Strong attention to detail and excellent problem solving skills

  • Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products

  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems

  • Track record of developing business plans with a demonstrated ability to navigate ambiguous situations while effectively managing multiple projects and priorities across teams

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