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HR REPRESENTATIVE (Talent Acquisition)
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.
A Brief Overview
The HR Representative is responsible for supporting HR Talent Acquisition Team regarding to recruitment processes and in the communication with employees and candidate. Is in charge of completing of completing administrative work, regarding new hires. HR Representative assist in coordinating, facilitating, and implementing HR Talent Acquisition programs.
What you will do
Completes the new hire data input in HR systems and performs changes which may include changes in departments, supervisor, and others for PR.
Provides overall administrative support to the HR Talent Acquisition department, including maintaining, processing documentation and records.
Perform new hire activities such: Employment Eligibility Verification Process (I-9) for Human Resources PR and ECR, ensuring compliance with the guidelines established with the federal agency, welcome emails, contract, confidentiality agreements and Probationary Period process.
Manages all process for new hire employee file, which include to ensure the accuracy and compliance of the file and the digitalization process.
Maintains Human Resources records by recording new hires and terminations (agency employees). Documents Human Resources (Talent Acquisition Department) actions by completing forms, reports, logs, and records.
Perform the publication of requisitions for the Department of Labor to ensure the completion with Affirmative Action Plan.
Maintains updated all reports/logs regarding to new hires process.
Support in administers the corporate attire of the Braches, according to the established guidelines, ensuring adequate inventory levels to supply employees’ needs.
Prepares the employment verifications.
Meet key performance metrics and standards as defined and established
Perform new hire documentation (e.g. preparing necessary paperwork and scheduling new hire onboarding training)
Support in managing reception task such: OFAC, Background checks, new hires opening account process, chexsystem and ASUME.
Qualifications
Associate Degree in Business Administration or related field or + 60 Bachelor's degree credits approved in Business Administration or in related field could be considered required
1 – 2 years of experience on Customer Service required
Good verbal and written communication in both English and Spanish
Experience and/or knowledge in Human Resources services preferable
Experience with Microsoft
Strong sense of responsibility, punctuality, high level of motivation, good interpersonal skills
Highly organized and detail-oriented
Customer focus
Must be flexible to work overtime on weekdays and holidays
Organizational Structure & Business knowledge
Team work orientation
Client service skills and techniques
First Bank Puerto Rico is a proud to be an Equal Employment Opportunity Employer and takes affirmative action to employ Women, Protected Veterans, People with Disabilities and Minorities regardless of gender identity, sexual orientation, and any other legally protected status.