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Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
This role will play an integral part in leading the centralized efforts for risk and compliance training for the enterprise to ensure all colleagues understand and adhere to regulatory and risk-related policies. Will act as an end-to-end functional learning product owner responsible for setting enterprise standards, and designing, managing, executing and evaluating comprehensive learning programs to enhance the organization's risk management capabilities. Role will report into the VP, Leadership and Learning within the Colleague Experience Group.
Key Responsibilities
Develop and execute a robust enterprise global risk and compliance learning strategy and program, aligned with Amex’s operational risk management objectives and regulatory requirements.
Set the risk and compliance training standards, processes, governance and measures to ensure alignment and consistency across the enterprise.
Partner closely with key stakeholders, including SMEs, Project Guardian, etc. to ensure strong collaboration and enterprise mindset.
Serve as a thought leader and change agent for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development.
Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement.
Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management.
Qualifications
Expertise in leadership and learning, including content development as well as digital learning technologies.
Learning agile, strong enterprise collaboration, excellent PMO skills, and ability to move at speed to drive strategic projects forward.
Interest and understanding of risk management principles, frameworks, and regulatory requirements preferred.
Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across the organization at all levels.
Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes.
Strategic thinker with a results-oriented mindset, able to balance short-term priorities with long-term objectives.
Experience designing and delivering training programs for large-scale diverse audiences, including front-office staff, risk professionals, and senior executives.
Ability to effectively partner with third-party vendors, including selecting, onboarding and effectively managing to gather external trends and perspectives.
Ability to work in fast-paced, evolving environment with speed and a high quality of excellence.
Qualifications
Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions
Salary Range: $185,000.00 to $260,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Executive
Primary Location: US-New York-New York
Other Locations: US-Utah-Sandy
Schedule Full-time
Req ID: 25004684