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Phoenix House Lead Coordinator (Full-time) (Santa Ana, CA) in Santa Ana, California

Lead Coordinator (Full-time) (Santa Ana, CA)

Salary:Starting $72,400


Reporting to the Program Director, the Lead Coordinator is responsible for providing leadership and direction to assigned school districts and community partners for the early intervention & intervention teams. The Lead Coordinator serves as a primary liaison with district and school management personnel and community agencies to identify strategies and actions to implement the goals and objectives of the program tailored to the districts and schools' needs. The Lead Coordinator will plan, implement, monitor, and evaluate culturally relevant behavioral health prevention and intervention services for youth, parents, and school personnel using evidence-based practices, and strength-based intervention services standards. The Lead Coordinator utilizes the PBIS approach in decision making and program management.


  • Provide supervision to the Early Intervention & Intervention teams on the delivery of services, procedures, documentation, program implementation, professional ethics, and standards of conduct.

  • Provide lead oversight in coordination with Director to ensure Families Program is reaching target units of service, hiring, and meeting budgetary components of the program.

  • Provides training and supervision to Early Intervention and Intervention Specialists in the areas of classroom management techniques, procedures, curricula delivery, curricula design, programming, assessment and referral procedures, program documentation, professional ethics and standards of conduct.

  • Responsible for performance management of team members to include hiring, training, coaching, professional development, performance evaluation, and general supervision.

  • Observes early intervention and intervention services provided to ensure that appropriate curricula, best practices, and methods are being used and that high-quality services are being delivered.

  • Provides coaching as needed to develop early intervention and intervention specialist's skills and improve the quality of services.

  • Review and approve staff documentation relating to program delivery, participant records, time records, leave requests, and other programmatic documentation.

  • Conduct required staff training sessions as assigned, including new staff training.

  • Present, facilitate and co-facilitate various group, individual, family, and public education presentations.

  • Monitors program expenditures to ensure compliance with established budgets and contract guidelines

  • Promote and utilize a research-based curriculum for youth to ensure fidelity to the model curricula.

  • Conduct crisis intervention, behavioral health screenings, assessments, or referrals when needed.

  • Collect data and complete reports for compliance with Phoenix House or funding agency requirements.

  • Form relationships and linkages with schools in the local community to develop community resources, market, publicize and integrate Phoenix House services, in particular, school-based behavioral health intervention and support services

  • Attends and conducts team meetings and assures that effective intervention protocols and practices are followed, and reviews program progress for monitoring fidelity to curricula and effectiveness of the program.

  • Attend and participate in a local school, community, staff, and other meetings in accordance with program needs.

  • Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time

  • Attends and participates in program and all staff meetings

  • Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others

  • Other duties as assigned


The incumbent in this position supervises the Early Intervention Specialists and Intervention Specialists.


  • Master's degree in education, community prevention education social work, or related field or equivalent experience preferred.

  • Two years' experience in community prevention, intervention, or behavioral health education

  • Two years' experience working with children is required.

  • Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy.


  • Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For- Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking

  • Proficiency in MS Office systems

  • Ability to utilize an electronic healthcare record

  • Possession of counseling personality skills as reflected by a Counselor Profile Assessment

  • Establish and maintain effective working relationships with others

  • Communicate effectively with others both orally and in writing

  • Ability to work effectively in a fast-paced changing environment

  • Ability to establish and consistently enforce appropriate boundaries with patients

  • Ability to model positive behavior and demeanor

  • Understanding of addiction, co-occurring models, and treatment modalities

  • Understanding of patient development and family systems

  • Excellent time management and organizational skills

  • Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative

  • Skills and ability to engage and develop a rapport with patients and families of various backgrounds

  • Bilingual in Spanish preferred

Job Location: Santa Ana, CA

Job Number: 579

Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click to learn more.