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UCLA Health Patient Navigator - Breast Surgery, Westwood/Santa Monica in Santa Monica, California

Responsibilities

In this role, you will serve as a

patient navigator supporting breast surgeons and patients of the UCLA Breast

Surgery practices. Major duties include but are not limited to: acting as a

liaison for the patients and physicians in the practice, assisting patients in

accessing services within the health system, facilitating communication with

referring physicians, referring patients to appropriate resources and providing

follow-up through telephone and EPIC/CareConnect.Qualifications

Required:

  • Detail oriented and ability to multi-task

  • Skill in setting priorities, which accurately reflect the relative importance of job responsibilities.

  • Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.

  • Ability to creatively integrate competing demands into a productive working environment.

  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.

  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

  • Provide own transportation to travel to various UCLA Breast Surgery practices.

Preferred:

  • Knowledge of specific specialty practice and workflows.

  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs

  • Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work.

  • Familiarity and knowledge of authorization process and managed care programs.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.

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