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Job Details Job Location Seattle, WA Salary Range $130,000.00 - $150,000.00 Salary/year Description General Manager The Company Modern Aviation (the "Company") is a private equity backed, platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through the acquisition of FBO locations and has significant additional committed capital from its sponsors to continue to grow the business through future acquisitions. Modern Aviation's strategy is to acquire attractive locations and increase EBITDA at these locations through investment and operational and commercial improvements. Company Benefits Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match Other Available Benefits Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k Primary Purpose of the Position The FBO General Manager oversees all aspects of the FBO including customer relations, line operations, accounting, health, safety and environmental functions, as well as planning and coordinating activities for the sale and provision of general aviation activities such as fuel, hangar and office rental. Provides day to day leadership and direction to facilitate safer, reliable service. Acts as company liaison in matters related to the airport community. The General Manager will promote a positive team environment to better serve our internal and external customers. Essential Functions Assist in establishing the annual operating plan/Budget for the Company and the Business Implement standardized service levels, pricing strategies for jet A/Avgas/hangar/office rental/facilities, safety practices, staff training programs, staffing and labor productivity schemes, inventory management, maintain equipment and tools, manage supplier relationships and oversee FBO facilities; Manage hangar occupancy and customer mix to drive fuel volume growth over time Identify prospective anchor hangar tenants for new hangar development at the Business Monitor operating performance across business units (i.e. Line Service and hangar operations) and implement corrective measures, as applicable Assist in hiring and developing training programs for Line Service Technicians ("LST"), Customer Service Representatives ("CSR") and GSE Mechanics Assist in lease renewal/extension/amendment, capital expenditure management and major customer agreement negotiations Attend monthly airport meetings; cultivate a good working relationship local Airport Authority and other appropriate government representatives Additional duties as directed by the VP of Operations or the CEO from time to time. Qualifications Minimum Qualifications At least five (5) years of supervisory experience (Aviation preferred) Excellent communication, interpersonal, and customer service skills Strong initiative, execution, and organizational skills Strong business acumen, persuasion, and negotiation skills Must have a strong commitment to results Bachelor's Degree in Business, Aviation Management or related field Preferred Qualifications: Strong verbal and written communication skills including proficiency with all Microsoft Office programs to facilitate development of budgets, presentations, project management, manuals, policies, schedules, procedures Strong financial and organization skills, proficiency with Microsoft Excel, budgets, invoice/payment voucher tracking, financial forecasting Excellent project management skills including oversight of all airport projects. Airport engineering and consulting support will be pro