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Hospitality Specialist - Full Time
Location: Seattle, WA
Rate: $27.24/HR
At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.
This role is for those who wish to work in a landmark location, hosting thousands of guests each year including the clients associates and hosted privet events. We are looking for those who want to engage with guests, be part of an amazing team, cover a variety of tasks and who wish to hone their leadership and customer service skills.
Customer Service: Be a customer service model for other staff, associates, and visitors. Greet, orient and assist visitors and associates. Provide information about the client site, Public Saturdays, displays and events
Opening Preparation: deploy stanchions, setup up signage, and perform other duties as assigned to prepare for the day's business
Closing Preparation: provide closing reminders to all associates and visitors, perform final reminders and floor sweeps to secure the building for closing
Event Preparation: In addition to signage and stanchion deployment, provide escorts into the space for catering and productions setups, greet in lobby and exterior of arriving vendors, provide associates and members of the public with a positive interaction while communicated the building is closed for an event
Proactively work with the team for projects to be completed during down times and follow up to ensure completion. Work with all departments to ensure alignment on events and daily operations
Communication: Relay to the team and/or managers if there are any operational issues affecting our daily business, or if there are areas which could be improved upon
Teamwork: Appropriately seek and value others' input, collaborate effectively and interact with the staff in a positive, professional and constructive manner
Flexibility: Be available to man any post at anytime during shift to aid as needed for all daily and afterhours operations
Other duties as assigned
Inspect premises to assess the need for repairs, badge reader, lighting outages and report any issues to the appropriate teams
Click The Link Below To Apply Online & Immediately Self-Schedule Your Interview Today!!
https://ekaw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX =
What We Offer:
Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
Sick Days - 1 hour accrued every 40 hours worked
Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours
Paid Family Leave - up to 12 weeks a year in accordance with State law
Weekly Pay
Employee Referral Program
Virtual Medical Appointments With Telemedicine
Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
Free Uniforms & Paid Training
Pet Daycare Discounts
Employee Assistance Program & So Much More!
Position Requirements:
18 years of age or older
High School Diploma or GED Required
Standard computer / technology skills needed
Must be able to provide exceptional customer service to our clients and their guests
Must be responsible, accountable, objective, and have a strong work ethic
Conflict resolution and de-escalation skills a plus
Must be able to interact with a wide range of individuals in a professional manner
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
A deep knowledge, passion, and appreciation for customer relations
Demonstrated experience in successfully curating exhibitions in a museum or similar institution
Demonstrated leadership experience working in a non-profit or museum setting
Strong attention to detail and precision
Exceptional written and verbal communication skills
Demonstrated commitment to excellence in museum operations
Ability and desire to work with a diverse range of people
Demonstrated ability to work in a cooperative, collaborative environment
Ability to work occasional evenings and weekends
Sense of grace under pressure is highly desired
Ability to work with close attention to detail and to maintain confidentiality
Ability to work professionally and tactfully and support management decisions in a positive, professional manner
Excellent customer service skills
Ability to maintain a positive approach when dealing with difficult internal/external customers in a consistent, professional manner
Ability to learn and adapt quickly in a constantly changing environment
1+ year relevant customer service driven work experience
All candidates must be able to pass a drug test and background check
See a different world.
EOE/M/F/Vet/Disabilities
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.