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Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Seattle branch is looking for a new Operations Specialist to join our Integrated Logistics team.
Your Role
As the Operations Specialist for our Integrated Logistics team in Seattle, WA you will collaborate with our teams in Columbia and Poland to provide first class services to our customer. The scope of your services include the daily execution of Order Fulfilment, Transport Management, Freight Settlement, Request and Deviation Management, Visibility and Monitoring, amongst others. You will report to our Integration Logistics Operations Supervisor.
Your Responsibilities
Coordinate transport services for customer orders, including exceptional and special transport requests, using our transport management systems
You will select transport modes, logistics service providers within the agreed selection parameters, to ensure on-time pick-up and delivery service in full
Handle manual order entries
Complete administrative tasks including cost allocations and effort reporting, and prepare standard reports like document monitoring and forecasting
Execute event monitoring services to guarantee agreed delivery service, checking and opening deviation reports based on event monitoring
Issue, receive, and respond to deviations reported and propose corrective actions
Recognize and escalate operational and systems issues impacting the service in time to your management
Your Skills and Experiences
3+ years of working experience in the logistics and/or customer service sector
Knowledge & understanding of Road, Sea, Aerospace, or Air Transport
Demonstrated commitment to providing excellent customer service
Ability to understand and execute new processes and systems
Interest to work with transport management systems
Good knowledge of Microsoft Office suite
Capable of handling time-critical tasks and adhering to schedules and deadlines, especially customer-related
Understanding and respect for confidentiality and compliance regulations
Good Reasons to Join
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $60,000 and $65,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Onsite
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.