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Req #: 235250
Department: UW MEDICAL CENTER MONTLAKE- DIGESTIVE HEALTH CTR
Posting Date: 09/16/2024
Closing Info: Closes On 09/30/2024
Salary: $3,498.00 - $4,852.00 per month
Shift: First Shift
Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)
The UW MEDICAL CENTER DIGESTIVE HEALTH CENTER has an outstanding opportunity for a FULL TIME (40 HOURS PER WEEK), DAY SHIFT, PATIENT SERVICES SPECIALIST .
SCHEDULE Monday- Friday 8am- 5pm
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth DEPARTMENT DESCRIPTION The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohn’s disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome. PRIMARY JOB RESPONSIBILITIES:
Demonstrates excellent customer service skills
Responds to patients’ needs and concerns as appropriate
Accepts patient payments (e.g., co-pays, deposits)
Coordinates and assists in scheduling ancillary appointments and consults
Using clinic guidelines, gathers information on the telephone regarding the nature of the patient concern. Triages calls to appropriate staff; obtains necessary information for the return call; initiates emergency procedure when necessary, uses appropriate documentation tools
Orders, coordinates, and distributes medical records as needed.
Obtains necessary insurance plan information
Maintains ongoing documentation and tracks authorized referrals
Reviews the Epic Referral Queue daily for incoming orders and new patient referrals REQUIRED QUALIFICATIONS:
High school graduation or equivalent AND
One year of healthcare, administrative, or customer service experience OR
An equivalent combination of education/experience ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. (https://www.uwmedicine.org/jobs) Join our mission to make life healthier for everyone in our community.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.