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Description

Security is the epitome of customer obsession!

Amazon Field Experiences (AFX) is hiring for a Security Operations Analyst role. This role focuses on building scalable mechanisms, tools, and products that enable sales & marketing teams to be more secure with a focus on securing access in the Salesforce platform. The opportunities are huge, and the impact is massive.

AWS Sales & Marketing teams use data in complex, high volume ways. Figuring out appropriate roles and access controls to this data is not an easy task. AFX is working to improve this process and enable faster, more tailored access to data. The Security Ops team is core to this mission. We are creating specialists who can recognize common access patterns that tool owners and sales groups don’t recognize, and work with development teams to automate how users can access these patterns.

Individuals on this team will be responsible for managing access control to AFX services and data. Team members will work with business teams to define requirements, policy experts to determine what can be allowed, and service teams to figure out how best-fit polices can be deployed. Individuals on this team will help to build SOPs and runbooks for necessary manual processes, create scripts to identify patterns of concern, and use their hands on experience to define requirements for the Permission Engineering team’s roadmap to build better tools, mechanisms, and automation. Individuals on this team will also be critical in identifying other critical mass pain points from a security operations standpoint that should be secured through root cause analysis.

We are looking for a Security Operations Analyst who is passionate about security and progressing the vision of security in AFX. The ideal candidate will be motivated, have strong technical skills in data manipulation, and will model Amazon Leadership Principles. You will have the opportunity to engage with systems that are at the cutting edge of technology and scale. You will partner with the Permission Engineering team to build the team's roadmap, taking disparate requests from customers, gathering data, and prioritizing security work that will impact Amazon's millions of customers. Customer Obsession, strong Ownership, curiosity, and an ability to deal with ambiguity are critical for this role.

Key job responsibilities

Your day to day job responsibilities will include:

• Extracting, processing, and filtering data to present insights in narrative form around large data sets to create changes in security posture

• Help develop technical solutions and new security tools to mitigate security vulnerabilities and automate repeatable tasks through creation of Product Requirement Documents

• Help configure and troubleshoot security controls in internal AWS tools especially Salesforce

• Researching root causes of issues, to identify process breakdowns and provide insight on potential solutions

• Assist with research and testing of additional security processes and products

• Define the future of access controls from policy and technical lenses

A day in the life

As a Security Operations Analyst you will be in charge of securing AFX systems in terms of data access control. This means looking at the current system and deep diving issues to a root cause. Learning about end-users use cases and assuring their access is not under nor over provisioned. Working with engineering teams to create requirements to automate manual tasks around permissions. Working with policy teams such as legal and security to raise the security and privacy bar. Working cross functionality across AFX and AWS to create the next generation of data access across all systems. You will use large amounts of data to find patterns of concern or create dashboards to measure progress towards our goals.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

• Experience scripting in modern program languages

• Experience with Salesforce or JIRA

• Experience driving collaborative projects from conception to delivery

• 4+ years relevant experience in support engineering, technical product or program management, data analysis, or security operations role

• Ability to extract and manipulated data from data bases and data warehouses with SQL

Preferred Qualifications

• 6+ years of relevant experience in a support engineer, technical product or program manager, security operations analyst, or data analyst role

• 4+ years of experience in creating detailed Business Requirement Documentation while working with Engineering teams

• Experience developing and implementing systems/tools utilized for Salesforce such as Salesforce automation

• Experience with vulnerability risk and impact assessment

• Ability to work in a fast-paced environment and navigate through ambiguity

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

• Demonstrated experience writing artifacts for business and tech stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,400/year in our lowest geographic market up to $182,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.