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Nordstrom Senior Manager - Program Management, Inbound Flow and Ordering Strategy - HYBRID in Seattle, Washington

Job Description

We are looking for a Sr. Manager, Inbound Flow and Ordering Strategy Program management to join the Inbound Flow and Ordering Strategy team within the Ordering organization . This team member will be a strategic partner and thought leader helping to shape and execute a dynamic portfolio of initiatives that are unlocking the future of ordering at Nordstr om and critical to delivering improved flow balance and predictability . This role will be challenged to build best practices for enterprise programs, including standardized processes, measurement, governance, and delivery cadence that is informed by and drives the rhythm of the business .

This position requires an experienced professional able to facilitate and drive results in a fast paced and demanding growth environment, leveraging his/her strong interpersonal and leadership skills . This individual has a unique blend of strategic, analytic, and collaboration skills with demonstrated experience taking ideas from vision to execution. The candidate ideal has a strong sense of ownership, sees the big picture, and enjoys taking action to bring large scale initiatives to life .

A day in the life…

  • Bring Ordering strategies to life : You will lead cross-functional initiatives by ensuring appropriate scoping and resourcing, anticipating risks and dependencies, and easing the path to organizational adoption . Lean on past experience and keen judgement to develop a point of view on the best path forward and work with senior leadership to put it into action

  • Collaborate with senior leaders: Collaborate with senior leadership (including VPs, SVPs, EVP, and C-Suite Executives) across Merchandising and Operations to maintain a focus on top business objectives and initiatives as well as to escalate key status updates and decision points

  • Partner across functions: Work with cross-functional execution partners (e.g., Merchandising, Product Management, Technology, Data Science, Process, Change Management, Supply Chain, etc.) to ensure alignment on delivery priorities

  • Stand up key initiatives : Deep dive with business owners and subject matter experts to understand the opportunities that specific initiatives are addressing. Generate consensus around recommended approach, tools, and resourcing. Build excitement and momentum across stakeholders and leaders

  • Content Development: Create compelling materials to effectively communicate and drive decision making across a range of audiences, including executive leadership

  • Analysis & Insights: Gather, interpret, and analyze data to inform decision maki ng . Help establish KPIs and indicators to measure success of initiatives.

  • Guide progress: Ensure milestones are being met.  Where there are gaps, effectively highlight concerns, impact, and potential solutions to program and cross-functional leadership (e.g., timing, resources, budget, value realization)

  • Identify and manage issue escalation and resolution : Identify and maintain visibility to potential issues and risks across the Ordering portfolio as well as size and prioritize efforts to drive resolution. Manage collaboration and build consensus around potential mitigations

    You own this if you have...

  • Educational experience to include bachelor’s degree in b usiness administration, finance, business operations, strategy, or related field. MBA or related advanced degree highly preferred. 

  • 5 + years’ experience in leading or managing large and complex teams and/or projects 5+ years of experience working with senior-level leaders

  • Strong retail acumen including background in merchandising, planning, inventory/supply chain or retail strategy functions with curiosity to learn, influence and apply strategic thinking, analytical and project/program management skills across new capabilities and functions

  • Highly capable of navigating through ambiguity , leading independently, think ing big picture , and driv ing enterprise impact

  • Ability to collect data, establish facts, draw sound and actionable conclusions , and communicate these to broad audiences

  • Strong interpersonal , verbal and written communication skills , with the ability to flex your message to different audiences and influence others

  • Experience executing tools and strategies to support all phases of project/program management including business case development, milestone planning, status tracking and leadership alignment.

  • Strong proficiency in Excel and story telling through PowerPoint

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $126,500 - $210,000 Annually

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser:

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!