Description
Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Location: Seattle, WA
Position Overview:
Astound Broadband is currently searching for a Senior Strategic Account Executive. This position is responsible for both acquisition sales and overall account ownership to high profile, Fortune 500 businesses, City/County/State government accounts, large scale education institutions, Medical Systems and tribal communities. This includes all facets of customer lifecycle including identifying new sales opportunities, C-Level positioning, delivering professional sales presentations in writing and in person, active follow up, and complex contract negotiations.
The primary position responsibilities will include, but are not limited to:
Manage accounts on an on-going basis ensuring satisfaction and retention through superior customer focus. This includes frequent service follow-ups, problem solving, and emerging needs identification
Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction
Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.
Respond to demand sales requests
Supports others within the sales/service team to achieve customer satisfaction
Conduct proactive sales activities, including proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements
Negotiate to secure contracts with MIS and Telecommunications Managers in order to achieve revenue growth and retention
Other duties as assigned
Our ideal candidate will possess:
10+ years success building RFP templates; winning multi-site bids with million dollar contract values
Minimum 10 year track record of success selling to large business with technical solution
Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts
Ability to sell to C level executives within an organization
Proven ability to build and execute a multi year sales revenue plan into Complex accounts.
Experience in systems selling, consultative sales techniques, and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long range account management strategies
Professional business acumen in funnel management and forecasting in a CRM environment
Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications
Operational understanding of telecommunications ordering, provisioning, and billing processes
Working knowledge of general marketing principle tools and processes
Skills necessary for decision making and maintaining customer retention
Track record of Sales revenues exceeding $50K annually
Involvement in trade and commercial organizations to expand the market awareness of the company
Must possess a valid driver's license with a satisfactory record per the Company's standards and policy
We're Proud to Offer a Comprehensive Benefits Package Including:
Competitive compensation inclu