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Job Description
Looking to augment the team with a documentation specialist/tech writer that specifically has experience building up process and procedure documents/KBA's for organizational financial processes. This person will be responsible for the production of job aids to document all financial working processes with click-down detailed step by step instructions, to enable a smooth onboarding process and strong knowledge base so business operation new team members can self-serve with minimal monitoring. This role will work collaboratively with team members to gather proper documentation requirements to build a resource document repository for current and future teams around core processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
* Basic understanding of retail technology
* Candidates do not have to be local
* Ability to facilitate/lead documentation requirements gathering conversations
* Ability to work independently as well as in a team setting
* Ability to translate BSO Specific working process into repeatable and easy-to-follow steps, with clear illustration/screenshots/workflows when applicable.
* Critical thinker * Understanding the impact for details in financial tracking activities
* Understanding the retail technology
* Basic understanding of financial terms/processes null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.