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Sales enablement manager(contractor)
China
Hybrid or Remote
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
• Executes the sales excellence strategic initiatives in APAC and China region for superior Customer Experience alignment (in close cooperation with the other Global functions)
• Improve the internal customer fulfillment business process efficiency through requirements and process documentation, adoption of digital tools and services with a customer-focused mindset;
• Manage the activation and training of sales enablement and customer insights tools to ensure they are easily accessible and providing the capabilities sellers need (i.e. CRM, Microsoft Platform).
• Tracks and measures adoption of sales and customer-enablement tools and improved customer insights through KPI reporting
We bring
• Empowerment to make meaningful contributions while upholding ethical standards.
• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Collaboration with experts in health, nutrition, and beauty to drive progress.
•Dedication to creating better futures for customers, communities, people, and the planet.
You bring
• Experienced in driving value through customer relationship management systems (CRM), with strong analytical capability, advanced in Microsoft excel and Power BI;
• Fluent in English and Mandarin (As China will be the main support to grow the market)
• Demonstrated leadership and expertise in detailed Commercial business processes;
• Superior influencing skills with progressive and critical thinking about the business
• High level of adaptability; maintains focus and optimism in changing circumstances.
• Outstanding communication, problem-solving and training skills. Ccc