JOB REQUIREMENTS: Job Summary This position is a customer facing
position responsible for processing and analyzing the full accounts
receivables cycle. This includes receiving customer orders, invoice
creation, and applying customer payments. The position also supports the
rest of the office staff in answering phones and greeting customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other
duties may be assigned. Receive customer orders via phone, email, and
in-person interactions. Effectively and efficiently communicate with
operations on customer orders including due dates, outstanding orders,
shipped orders, changes to orders, customer complaints, etc. Create
customer invoices and apply payments upon receipt. Manage the deposit of
customer funds and reconcile daily receipts vs deposits. Set up
customers and maintain integrity of customer files in the accounting
system in accordance with established procedures and compliance
guidelines. Manage customer relationships. Respond to inquiries from
customers; research and resolve questions and discrepancies. Update
Customer Recipes as necessary. Prepare, analyze and present performance
metrics for the department and other analytical reports. Actively
participate in process improvement projects and documentation of new
processes. Assist with month end financial close process including
creation of monthly statements. Cross train with other office staff to
assist during employee absences. Other miscellaneous projects as
assigned. SUPERVISORY RESPONSIBILITIES This position has no supervisory
responsibilities. QUALIFICATIONS To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily,
and operate as a team contributor within a dynamic and high-performance
environment. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
functions. ***** OTHER EXPERIENCE AND QUALIFICATIONS: ESSENTIAL
DUTIES AND RESPONSIBILITIES include the following. Other duties may be
assigned. Receive customer orders via phone, email, and in-person
interactions. Effectively and efficiently communicate with operations on
customer orders including due dates, outstanding orders, shipped orders,
changes to orders, customer complaints, etc. Create customer invoices
and apply payments upon receipt. Manage the deposit of customer funds
and reconcile daily receipts vs deposits. Set up customers and maintain
integrity of customer files in the accounting system in accordance with
established procedures and compliance guidelines. Manage customer
relationships. Respond to inquiries from customers; research and resolve
questions and discrepancies. Update Customer Recipes as necessary.
Prepare, analyze and present performance metrics for the department and
other analytical reports. Actively participate in process improvement
projects and documentation of new processes. Assist with month end
financial close process including creation of monthly statements. Cross
train with other office staff to assist during employee absences. Other
miscellaneous projects as assigned. SUPERVISORY RESPONSIBILITIES This
position has no supervisory responsibilities. ***** APPLICATION
INSTRUCTIONS: E-Mail a Rsum: erubio@nutritionservice.com