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About us
InterContinental Hotels Group are one of the world's leading hotel companies. Present in around
100 countries, we have over 914,900 rooms in over 6,170 hotels. You'll know our hotel brands. They
are some of the best known and most popular in the world - InterContinental Hotels & Resorts,
Holiday Inn, Holiday Inn Express, Crowne Plaza Hotels & Resorts, Hotel Indigo, Staybridge Suites,
Candlewood Suites, EVEN Hotels and HUALUXE Hotels and Resorts as well as Kimpton Hotels.
What’s the job?
As Front Supervisor, you provide support to the Assistant RDM/RDM in overseeing the daily running of the Front Desk and Instant Services departments, leading by example in ensuring a consistent delivery of a true Kimpton experience for each and every guest walking through our doors.
Qualifications
Supervisory Skills, including the ability to lead and manage a team effectively
Experience with Receptionist Duties, such as greeting guests, handling check-ins and check-outs, and managing phone calls more than 4 years as Supervisor
Excellent Customer Service skills, with a focus on providing a positive and personalized experience for guests
Knowledge and experience with Reservations systems and procedures
Strong Communication skills, both verbal and written, to effectively interact with guests and staff
Ability to multitask and handle various responsibilities simultaneously
Flexibility and adaptability to work in a fast-paced and ever-changing environment
Fluency in English and Japanese languages is beneficial
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.