This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6497609
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Job Description:
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our
customers to return. Achieve sales and profit goals established for the
department, and monitor and control all established quality assurance
standards. Direct and supervise all functions, duties and activities for
the department. Support the day-to-day functions of the Frozen Foods
operations. Embrace the Customer 1st strategy and encourage associates
to deliver excellent customer service. Demonstrate the companys core
values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities:
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to
associates.
- Collaborate with associates and promote teamwork to help achieve
company/store goals.
- Establish performance goals for department and empower associates to
meet or exceed targets.
- Develop adequate scheduling to manage customer volume throughout
hours of operation.
- Train and develop associates on performance of their job and
participate in the performance appraisal process.
- Adhere to all local, state and federal laws, and company guidelines.
- Create an environment that enables customers to feel welcome,
important and appreciated by answering questions regarding products
sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department
and be able to respond to questions and make suggestions about
products.
- Display a positive attitude.
- Develop and implement a department business plan to achieve desired
results.
- Understand the stores layout and be able to locate products.
- Create and execute sales promotions in partnership with store
management.
- Inform and educate department associates about current, upcoming and
special in-store promotions especially promotions that affect frozen
foods.
- Prepare and submit seasonal critiques for the sales and
merchandising supervisor.
- Stay current with present, future, seasonal and special ads.
- Assist store management in preparing the store/department budget,
profit and loss reviews, and take appropriate action on all
financial reports.
- Maintain an awareness of inventory/stocking conditions; note any
discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf
tags and promotional signs..
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer
Assisted Ordering.
- Adhere to all food safety regulations and guidelines.
- Report all safety risks or issues, and illegal activity, including:
robbery, theft or fraud.
- Must be able to perform the essential functions of this position
with or without reasonable accommodation.
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Qualifications:
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