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Lumen DIR SALES I in SINGAPORE, Singapore

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Manage a team of sales professionals in Singapore (covering ASEAN) and provide leadership to drive new business and manage existing customers. Drives business development activities for high-profile named accounts and/or specific market segment(s) that lead to the expansion and growth of new businesses in the region. Plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction on a long-term multi-year focus.

The Main Responsibilities

  • Build a high-performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and take appropriate actions

  • Accountable for the maintenance, growth and increased profitability of existing accounts and the strategic direction of assigned accounts. Directs strategic, customer specific initiatives, which deliver "value added" services through the execution of customer specific account development plans

  • Develops and maintains strong relationships with customers at decision-making levels. Defines and executes sales strategies, and communicates clearly and concisely through professional presentations

  • Leads sales and knowledge presentations for key customers and prospects. Maintains an expert knowledge of the customer's business products and services

  • Drives business strategies to identify potential customers and penetrate new market opportunities the region

  • Delivers accurate weekly forecast to the sales management and be responsible for accurate SFDC reporting, cleanup, and resolution of outstanding sales, revenue, and billing

  • Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration

  • Facilitates good internal relationships among internal customers at all levels across the region to build a cohesive team to ensure targets are achieved

What We Look For in a Candidate

  • Bachelor’s Degree in Business/ Marketing (MBA preferred but not mandatory)

  • At Least 15 years of relevant experience with at least 7 years of people management experience

  • Experience in managing high-performance sales teams in similar industries and geographies (Singapore/ASEAN experience is mandatory, international or other geographic experience would be an added-advantage)

  • Must have extensive knowledge of the IT industry (preference would be given for experience in Cloud Services and/or Managed Services and/or CyberSecurity Services,)

  • Ability to leverage or develop strong relations with customers at decision-making levels

  • Must be able to define and execute sales strategies and communicate clearly and concisely through professional presentations

  • Must show demonstrated success in dealing with large complex accounts, have a history of running and managing groups/accounts and not only thrive on changes, but drive it as well.

  • Must be result-oriented and have a proven track record showing high leadership qualities.

  • Must be able to work productively in a matrix team environment.

  • Must be well-organized, able to change focus and reassess priorities quickly

  • Must be possess excellent influencing and negotiation skills

  • Needs a financial understanding of Total Cost of Ownership model

  • Highly effective verbal and written communication skills, including an energetic, enthusiastic, and compelling sales presence

  • Viewed as a Trusted Advisor by their customers

  • Operates at the executive level consistently

  • Flexible and open to business travel

  • Proficient in MS office products: Outlook, Word, Excel, and PowerPoint

Compensation

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 333430

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

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