Job Description Summary
Key accountabilities for source substantiation, repair development, non-conformance reviews and disposition, corrective action & complaint handling, paperwork reviews & maintenance, product technical support/enquiry, tech coordination with Special Process, process improvement and Lean engagement for the assigned product line/process and undertake tasks as assigned by immediate Manager.
Job Description
Essential Responsibilities
Design/develop/substantiate/implement new repairs
Ensure internal shop documents are kept current with the latest repair documents and flow changes to appropriate personnel
Generate, change/update OP sheets, routers
Track or collect data on yield and identify opportunities to improve yield; conduct new material tryouts; review process for improvements.
Conduct salvation reviews
Raise and follow thru with Departure Records approval, work with REDO or GEAE engineers to enhance tech issue resolution process
Provide work scope for customers, draft responses to customers’ queries
Investigate and answer QPR/CARs
Where applicable, act as subject matter expert to design and develop appropriate OJT for shop CRTs
Engagement in Lean, bullet train activities; lead cluster activities.
Support quality improvement, business productivity and cost efficiency drive efforts.
Plan and manage product transition related activities
Ensure proper technical qualifications are completed for either transitions in or out of GEAESS.
Customer interface; know customer requirements.
Conduct Risk Assessments and ensure that relevant processes are operated in compliance with Environmental, Health and Safety Regulations and Policies.
Qualifications/ Requirements:
Desired Characteristics:
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Additional Information
Relocation Assistance Provided: No