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The Role
Responsible for managing customer relationships in the area of health& benefits
Define the scope of the methodology and proposal preparation and consulting contracts.
Project management of complex clients, guaranteeing delivery on time, within budget and with high quality
Manage H&B vendor renewals and negotiations
Design efficient plan designs and funding arrangements that fit client goals
Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf
Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.
Provide annual benchmarking comparison relating to H&B clients
Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs
The Requirements
Meet requirements of the following including: M5, M9, HI, ComGI
5+ years’ experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarialfunction of an insurance company;additional experience with life/disability plans desired
Proven experience successfully managing projects and producing qualitydeliverables on time and within budget
Flexibility and proven ability to diagnose and resolve issues;strong client service orientation
Excellent ability to communicate effectively with a strongfocus on customerservice
Technical proficiency in multiple H&Bpractice disciplines
Broad understanding of compliance issues related to local legislation
Strong written and verbal communication skills
Ability to ask the right questions and seek help where appropriate
Ability to respondto all communications effectively and in a timely manner
Deep knowledge of national and local H&Bvendor marketplaces
Ability to work both independently and on clientteams and enjoy afast-paced environment
Sense of accountability; owning one’s work and taking pride in it
Self-starter: interest in continually challenging oneself and willingness to step outside of one’s comfort zone
Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape
Equal Opportunity Employer