At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Description:
Responsibilities
Develop and maintain SQL views, queries and scriptsto respond to users’requests.
Develop and maintain reports in PowerBI.
Resolve issues related to both SQL extractions and ERP.
Develop and maintaininterfaces between the ERP and third-party applications with vendors when necessary.
Provide ERP Level 1 Support to users and liaise with ERP third-party consultant.
Responsible for the sourcing, installation, configuration, maintenance, reliable operation of infrastructure including laptop and desktop computers, printers, phones.
Responsible for capacity, storage planning, and database performance.
Install and upgrade computer components and software.
Management of the telephone system.
Provide L2 users help desksupport for on premise and remote users when incidents are escalated or require physical presence with the device.
Configure, deploy and maintain Windows based PCs, Laptops, tablets,Apple OS iMacs,mobile phones (Android, iOS).
Documentany processes which employees need to follow in order to successfully work within our computing system.
Perform employee IT onboarding and users training on new technologies.
Job requirements
Academic background:Associate or Bachelor's degree in Computer Science, Information Technology, System Administrationor equivalent experience required.
Professional experience background: 1 to 2 years of databaseadministration.
Technical skills:
Strong knowledge/Expertise: SQL language, Relational DataBase Management System (RDBMS), ERPoperations
Working Knowledge:Windows Servers, Active Directory
Desirable: Experience with IFS and Oracle.
Availability outside of normal working hours to resolve emergency issues or to deploy new services.
Certifications:Vendor certifications are a plus(Microsoft, Oracle etc…) orCertified Data Professional, Big Data Professional.
Languages: DutchandEnglish (Upper Intermediate/B2), French is a plus.
Soft Skills:
Good verbal and written communication skills in Dutchand English. Confident in communicating with staff at all levels. You must be self-motivated, with a can-do attitude and a strong commitment to team-work and customer service.
Experience in Project management
Vendor management within the framework of global contracts
Excellent critical thinking and problem-solving skills.
Patient and professional demeanour, with a can-do attitude
The best ERP Technician will also be a team player, willing to handle all support requests with courtesy and professionalism.
Additional information
Contract type/offer: Permanent & full-time contract
Starting date: Immediately
Others:
Travels (5% - 10%/year).
Remote working 2 days per week possible.