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Robert Half International Customer Service Representative in Sioux Falls, South Dakota

Description

We're Seeking a Customer Service Representative!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Banking industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. This could be the Sioux Falls, South Dakota Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement.

What you get to do every single day

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

  • Organize and route incoming telephone calls

  • Field and send out send written business correspondence

Requirements

  • Comprehensive knowledge of customer service

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Ability to communicate verbally and in writing effectively throughout all levels of the company

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Ability to navigate multiple computer systems and applications

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Advanced Microsoft Office skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent customer service and office administrative skills

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $11.48 - $13.29 / Hourly

Location: Sioux Falls, SD

Date Posted: September 14, 2020

Employment Type: Temporary

Job Reference: 02500-0011558687

Staffing Area: Office u0026 Administrative

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