Power-Flo Technologies Somerville is seeking to fill an immediate opening as an HVAC Inside Sales Associate.
This role is Monday to Friday. Full Time. On-site (not remote).
Health insurance (medical, dental, vision)
PTO program and paid holidays
401K
Opportunities for Growth
On the Job Training Provided
HVAC Inside Sales Associate Responsibilities and Duties
Responsible to support customers, outside sales, internal operations, and suppliers in all aspects of the pre-sale and post-sale processes.
Prepare quotations – based on customer needs, or direction of outside sales, including price and availability; typically involving utilization of back-office business systems and supplier websites
Manage bid requests from contractors and provide accurate and complete quotations; distribute to all interested parties
Quotation follow-up via phone and e-mail
Communicate with suppliers to secure special pricing, terms, etc. as needed
Order entry, acknowledgment, purchasing, tracking, and expediting
Communicate with all parties as needed to achieve the highest level of customer satisfaction
Setup new accounts including coordination of credit applications
Perform general clerical duties to include but not limited to, ongoing maintenance of hard copy and electronic filing systems
Other sales/admin related duties as assigned from time to time
HVAC Inside Sales Associate Qualifications and Skills
Knowledge of HVAC or HVAC background (technical training or experience)
Familiarity with commercial electric heating products; duct heaters, wall heaters, baseboard, thermostats, electrical fan coil heaters, electric and hot water/steam air curtains, electric heat trace and controls
Ability to read and understand mechanical specifications, drawings and schedules, some electrical symbols
Ability to quote motor controllers, variable frequency drives, mechanical disconnect/safety switches
Basic math, grammar, and computer skills
Proficient in Microsoft Word, Excel, Outlook
Able to become proficient with proprietary internal business systems
High school degree, GED, or equivalent training (military) or work experience, preferred
Strong communication skills in writing and verbal.
Effective time management, organization, and multi-tasking skills
Team player who works well under pressure
Professionalism and business acumen to portray the company in a positive manner
Clean and valid driver's license to travel to other branches as needed