QUALITY ASSURANCE MANAGER PLEASE SEE WEBSITE FOR FULL JOB DESCRIPTION
OVERVIEW A champion for Quality Thinking and a key influencer in
disseminating a culture of quality. An active member of the Pelican
Leadership team. Responsible for quality and process improvement efforts
within the organization in the manufacture of standard and custom
products and service functions associated with the manufacturing
facilities assigned to. Engages with customers and vendors on
performance, quality, and compliance issues. Directly supervises and
coaches a team of QA Inspectors, QA Technicians, and QA Engineers to
support the business. Coaches and guides other operations team members
to help WHAT YOU\'LL DO: Proactively gathers and analyzes relevant data
using standard CI tools to get to the root cause and actions needed to
prevent reoccurrence. Generates innovative ideas to solve problems and
drives teams to close all actions and monitor effectiveness In
leadership role proactively intervenes, coaches and guides Pelican teams
to adjust processes and supports improvement to change course Champions
problem solving throughout the business operations through coaching and
teaching to ensure proper follow up and root cause analysis is
performed. Ensures there is a culture of developing, training against
and following standards within the operation through training, auditing,
and holding teams accountable Ensures critical product and equipment
qualification is handled correctly and documented appropriately
according to the company standard. Develops and provides adequate
training on Pelican\'s Quality Management Systems and ensures there is
consistent awareness of quality expectations and employee awareness
through regular training and education. Leads/ Drives continuous
improvement activities in the operation related to mistake proofing and
quality system improvements through the development of current and
future state process maps, Kaizen events and continuous improvement
plans. Oversees and maintains the ISO9001 Pelican Quality Management
Systems and is the main contact for the registrars and customers
requiring confirmation to the standard. coordination with the Purchasing
Department, establishes and champions a supplier evaluation system to
ensure supplier quality. Assists vendors in establishing inspection
standards to meet the organization\'s quality requirements. Monitors
customer complaints, returns and defects. Conducts root cause analysis
and recommends modifications in products, services, or quality standards
where applicable. Reviews analysis with the leadership team and
facilitates activities to address systemic root causes. WHAT YOU\'LL
NEED: Education: Bachelor\'s Degree in Quality or Engineering, and/or
equivalent 5+ years related experience in a manufacturing or plastic
injection molding environment Actively participates as an operations
leader - ownership, proactive and course correcting Must have excellent
verbal, written, math and presentation skills. Ability to delegate work
to and motivate, lead, train, and evaluate staff. Ability to work under
minimal supervision. Demonstrated proficiency in problem solving
methods/ tools and root cause analysis Must be trained as an ISO9001
Internal Auditor by a recognized body. Proficient with word processing,
spreadsheet, and flow-charting software and ERP systems. Ability to use
measuring tools including calipers, micrometers, inside/outside
micrometers, Vernier, pin gauges, height gauges, radius gauges,
protractors, and dial indicators. Pelican Products, Inc. is an Equal
Employment Opportunity/Affirmative Action employer. All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex including sexual orientation and gender
identity, national origin, disability, protected Veteran Status, or any
other characteristic protected by applicable federal, state, or local
law.