At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Is your sole mission is to provide the highest quality member experience? Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. Apply now for consideration!
Responsibilities:
Answer an average of 80-100 calls per day by addressing members inquiries, solving problems and providing new product information.
Answer members telephone calls promptly and in an appropriate manner
Answer inquiries on banking products including checking, savings, loans and lines of credit
Document all customer inquiries and comments thoroughly and quickly
Maintain good business relations with members, courteously and promptly resolving member problems or questions, and effectively assisting with member account problem
Determine members financial service’s needs, and recommend services and products that address these needs
Collect member loan payments.
Handle various accounting transactions.
Qualifications:
1-2+ years of recent call center experience required, banking/financial experience is preferred
Strong communication skills
Strong computer and typing skills
High school diploma/GED
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.