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CBRE Facilities Coordinator - Remote in Springfield, Illinois

Facilities Coordinator - Remote

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Facilities Management


Newport News - Virginia - United States of America, Remote - US - Remote - US - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. Day porter Job Description

About the Role:

Act as the central point of contact for repair/maintenance issues for clients national facilities portfolio. Provide oversight of our outsourced support team to ensure timely work order completion and that they are aligned with clients standards. Develop and maintain positive relationships with field leadership to better understand our branch needs and provide desirable results. In addition, the Facilities Coordinator will vet and scrutinize spend to help save the company money.

What You’ll Do:

•Establish processes to streamline resolution of repair and maintenance issues for our national portfolio of over 1500 locations

•Develop and maintain positive relationships with the field and local leadership

•Oversee 25,000+ work orders annually with the purpose of managing multiple functions of building operations and maintenance so branch management can focus on sales

•Create efficiencies to reduce man hours and increase cost savings

•Enforce protocols and procedures to maintain compliance with clients standards

•Ensure a strong level of responsiveness to urgent and emergency work order requests

•Manage internal and external relationships in support of our Centralized Facilities Management program

•Work closely with other teams to continuously improve customer experience

•Ability to track, document and report on work order activity

•Manage relationships with Service Providers

•Facilitate regular meetings with vendors and/or stakeholders to review status updates and collaborate to develop solutions.

•Stay up to date on new capabilities and changes to our CMMS software (ServiceChannel)

•Gauge relationships accordingly by considering the variety of the interrelationships and goals of the members of the Facilities Management team and organizations served.

•Must remain abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks

•Ability to think strategically and tactically to overcome short term gaps necessary to meet long term goals.

What You’ll Do:

•Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

• 5+ years Facilities Management experience

•A positive attitude and eagerness to help customers

•Knowledge of Fire Suppression, HVAC, Plumbing, Racking, Dock Equipment, Electrical, and/or other trades is a plus

•Well-versed in technical/engineering operations and facilities management best practices

•Good analytical/critical thinking skills

•CMMS software experience (preferably Service Channel)

•Experience managing a team is preferred

•Effective oral and written communication skills

•Proficiency with Microsoft Office software

•Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required

•Possess a high degree of personal motivation, independent judgement, and persuasiveness

•Broad based experience working in a complex, fiscally challenging, and rapidly changing environment


We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities. equal-opportunity

Pay Disclaimer: CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $55,000 annually and the maximum salary for this position is $70,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.


CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)