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Multiple Sclerosis Clinical Nurse Educator

As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that we are looking for a full-time Multiple Sclerosis Clinical Nurse Educator to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients

Multiple Sclerosis Clinical Nurse Educator - Provide education on proper injection technique, side effect management, and basic disease state education to customer-referred MS patients and their caregivers.

The Clinical Educator will provide focused home-based patient education regarding treatment of Multiple Sclerosis. Also provides specialized education and training to home health care agencies, physicians, nursing and office staff within a defined geographic region. Conduct training presentations to Multiple Sclerosis support groups regarding treatment of the disease. Occasional travel overnight for meeting attendance required. This is a full-time field-based position.

Requirements:

Education:

• RN License Required

• Bachelor’s Degree Preferred

Experience:

• Minimum 5 years clinical experience required

• Experience with teaching injectable and/or chronic illness education

• 2 years Multiple Sclerosis experience preferred

• Current RN license in good standing

• Experience delivering service-oriented solutions desirable

• Home Health experience preferred

• Possess a valid driver’s license

• Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated

Qualifications:

Demonstrates ability in the following:

• Communication, organizational and interpersonal skills

• Written and verbal communication skills

• Presentation skills: formal and informal to large and small groups

• Problem solving skills

• Basic Microsoft Office programs (Word, Outlook, Excel)

• Experience with virtual platforms (Microsoft Teams, FaceTime, Google Duo, What’s App, etc)

Able to:

• Travel to meet the needs of the geographical territory 10%-15%

• Provide virtual patient visits using a variety of platforms

• Effectively and efficiently manage multiple tasks

• Assimilate and learn new information quickly

• Adapt to a variety of clinical settings: academic, private office, community and patient home

The ideal candidate is:

• Self-motivated

• Reliable and accountable

• Able to function independently with minimal day-to-day supervision and oversight

• Experienced in territory management, prioritizing activities, time management

• Enthusiastic, projects a positive attitude, and easily adapts to change

• Knowledgeable of pharmaceutical industry

MAJOR RESPONSIBILITIES:

• Provide patients with clinical/educational information regarding management of Multiple Sclerosis and proper product administration.

• Conduct individualized, compliant in-home patient teaching and training

• Conduct virtual patient teaching and trainings when appropriate

• Educate HCPs and their staff by:

• Presenting formal and informal educational presentations both in office and virtually

• Advocate and initiate clinical discussions with prescribers (MD, Nurse Practitioners, Nurses, Physician’s Assistant) as directed by customer

• Plan and execute live or virtual patient educational programs compliantly per customer expectations and guidelines

• When requested by National Director, assist with the development and review of educational material to be utilized by professional and lay customers

• Collaborate with National Director, Field Manager, and customer in developing and implementing territory and project business goals, objectives, and marketing strategies

• Attend regional and/or national meetings as required and apply the knowledge gained in day-to-day execution within the CNE’s territory

• Communicate regularly with customer counterparts to collaborate and provide appropriate patient support and education

• Promptly respond to all internal and external communications

• Complete all reports, documentation, and other required tasks, training, and assignments in a timely, accurate, and thorough manner

• Understand and adhere to all IQVIA and customer compliance policies, procedures, and guidelines

PROFESSIONAL RESPONSIBILITIES:

• Maintain current and unencumbered RN license

• Communicate appropriately and compliantly during all patient and HCP interactions

• Utilize feedback from professional colleagues and customers to assure information disseminated to patients and HCPs is accurate and clinically sound

• Stays current in clinical developments in the field of Multiple Sclerosis

• Develops and maintains advanced presentation skills to facilitate the dissemination of clinical information to internal and external customers

• Maintains the highest level of professional standards in all interactions with customers and other business contacts

• Will be required to pass and maintain Multiple Sclerosis specialty certification

ADDITIONAL EXPECTATIONS:

• Demonstrates sound judgment regarding utilization of time and financial resources

• Bilingual (English/Spanish) a plus

#LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $118,000-$121,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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