Housing Specialist Jewish Family Service of Western MA is seeking a
dedicated and compassionate individual to join our team as a Housing
Specialist. The ideal candidate will have a background in social
services, a deep understanding of the housing process, and a commitment
to cultural competency, effective communication, and empathy. Position
Details: Position: Housing Specialist Program: New American Program
Status: Full-time, Non-Exempt Reports to: Emergency Response Coordinator
Location: Springfield, MA Salary Range: \$20-\$22 per hour
Responsibilities: Help clients navigate and access HomeBase through
completing applications and gathering required documentation. Conduct
community housing outreach including to landlords, property management
organizations and housing authorities. Provide case management support
to families placed in emergency housing, addressing their immediate
needs and facilitating their transition into the community. Provide
transportation for clients to various appointments, including medical,
legal, educational, and social service appointments if needed. Conduct
apartment assessments to ensure they comply with HomeBase and other
housing programs. Accompany clients to view housing options and meet
with landlords to secure permanent housing. Collaborate with partner
organizations to connect families with relevant resources and services
in the community. Foster open and effective communication channels with
landlords and families. Educate families about the HomeBase process to
set realistic expectations. Provide families with information regarding
the general housing process including their rights and responsibilities.
Conduct regular check-ins and meetings with clients to address concerns,
provide guidance, and ensure the well-being of all parties involved.
Implement program policies and procedures in line with the
organization\'s mission and grant guidelines. Qualifications:
Bachelor\'s degree in social work, human services, or a related field.
Relevant work experience may be considered in lieu of a degree. Previous
experience in social services, case management, or emergency housing
programs. Knowledge of the asylum-seeking process and challenges faced
by vulnerable families is preferred. Strong cultural competency, with an
understanding and respect for diverse backgrounds. Excellent
communication and interpersonal skills. Empathy and a commitment to
providing compassionate support. Valid driver\'s license with a clean
driving record and access to a reliable vehicle. Ability to maintain
confidentiality and handle sensitive information with professionalism
and discretion. Proficiency in basic computer applications and
willingness to learn new software programs. Flexibility to adapt to
changing program needs. We offer a competitive compensation package. JFS
is an affirmative action/equal opportunity employer. Please email your
cover letter and resume to: Mary T. Petrone, Human Resources Manager,
m.petrone@jfswm.org.