Housing Specialist Jewish Family Service of Western MA is seeking a
dedicated and compassionate individual to join our team as a Housing
Specialist. The ideal candidate will have a background in social
services, a deep understanding of the housing process, and a commitment
to cultural competency, effective communication, and empathy. Position
Details: Position: Housing Specialist Program: New American Program
Status: Full-time, Non-Exempt Reports to: Emergency Response Coordinator
Location: Springfield, MA Responsibilities: Help clients navigate and
access HomeBase through completing applications and gathering required
documentation. Conduct community housing outreach including to
landlords, property management organizations and housing authorities.
Provide case management support to families placed in emergency housing,
addressing their immediate needs and facilitating their transition into
the community. Provide transportation for clients to various
appointments, including medical, legal, educational, and social service
appointments if needed. Conduct apartment assessments to ensure they
comply with HomeBase and other housing programs. Accompany clients to
view housing options and meet with landlords to secure permanent
housing. Collaborate with partner organizations to connect families with
relevant resources and services in the community. Foster open and
effective communication channels with landlords and families. Educate
families about the HomeBase process to set realistic expectations.
Provide families with information regarding the general housing process
including their rights and responsibilities. Conduct regular check-ins
and meetings with clients to address concerns, provide guidance, and
ensure the well-being of all parties involved. Implement program
policies and procedures in line with the organization\'s mission and
grant guidelines. Qualifications: Bachelor\'s degree in social work,
human services, or a related field. Relevant work experience may be
considered in lieu of a degree. Previous experience in social services,
case management, or emergency housing programs. Knowledge of the
asylum-seeking process and challenges faced by vulnerable families is
preferred. Strong cultural competency, with an understanding and respect
for diverse backgrounds. Excellent communication and interpersonal
skills. Empathy and a commitment to providing compassionate support.
Valid driver\'s license with a clean driving record and access to a
reliable vehicle. Ability to maintain confidentiality and handle
sensitive information with professionalism and discretion. Proficiency
in basic computer applications and willingness to learn new software
programs. Flexibility to adapt to changing program needs. We offer a
competitive compensation package. JFS is an affirmative action/equal
opportunity employer. Please email your cover letter and resume to: Mary
T. Petrone, Human Resources Manager, m.petrone@jfswm.org.