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HR COORDINATOR 35 Warwick Street, , Springfield, MA, 01104 Employee Type - Full-Time Required Degree - High school Contact information Name - Alison Eckels Phone - 413-4952400 Email - alison.eckels@bhninc.org Description BHN is seeking a skilled Human Resource Coordinator to join our team. The ideal candidate should possess a strong commitment to achieving results through problem-solving and excel in a dynamic, fast-paced setting where no two days are the same! Behavioral Health Network (BHN) is a growing non-profit community behavioral health agency that has been providing services to children, adults, families, dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities. The Human Resource Coordinator will collaborate closely with the HR team, dedicating 50% of their time to assisting the Vice President of HR with various administrative tasks. The ideal candidate will possess the ability to effectively engage with a diverse group of individuals, including members of the Executive Leadership Team and employees at all organizational levels. Thorough understanding of HR processes and experience with onboarding new employees, data management, handling a variety of administrative duties, and offering exceptional customer support to our workforce are essential skills for this position. Here are some of the day-to-day essentials Interacting with the HR Assists HR members with annual cycle projects for the Human Resources Department as needed. Supports the development, assessment, and implementation of programs to improve retention, quality of work life, employee morale, and equity. Assists with department invoices, expenses, and payments per BHN?s financial policies and procedures. New hires & Interns Assists with processing new hires and interns, to ensure all necessary steps, including tax and payroll documents and background checks, and flu vaccine documentation are completed. Conducts orientation events on a rotating basis as part of the New Employee Orientation program. Management of all basic HR functions Answers inquiries received (in-person, phone or e-mail) and directs them to appropriate resource; supports HR Dept by preparing professional-quality electronic and hard copy letters, spreadsheets, reports, and filing; handles bulk mailing/copying projects; various day-to-days tasks including management of calendars, trainings, meetings, and appointments. Is familiar with all employment federal and Mass State employment laws; responds in a professional manner to high volume of inquiries via phone and/or email and refer to Supervisor as appropriate. Meets deadlines by utilizing available technology (HRIS, Outlook, Smartsheets, Excel, Word) to provide tracking and expected timeframes dictated by BHN policy & procedure, Regulatory Agencies, and Government Compliance. Position qualifications: High School Diploma required, Associate?s Degree or Bachelor?s Degree in Human Resource Management or related field a plus. Prior experience in an HR support role including HR generalist knowledge, HR principles, practices, and regulations. At least 6 months of benefits system administration experience. Proficient in Microsoft Office (Word, Excel, Outlook, and Power Point) and Proficiency in HRIS (Human Resources Information System) and data processing. Ability to work and prioritize independently, adhere to strict deadlines and demonstrate ability to maintain effective working relationships. Excellent organizational, written and verbal communication skills, and time management skills are required. Strong attention to detail and dependable attendance required. Exceptional problem solving and interpersonal communication skills. Ability to manage multiple tasks/projects simultaneously and to work in fast paced team environment. Exceptional customer service skills