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World Wide Technology Analyst in St. Louis, Missouri

Responsibilities :

  • Work with business stakeholders and the Product Owner to gather, analyze and define business requirements.

  • Work with the software developers to provide functional details of the business request and work with them to deliver a technical solution.

  • Testing the end-to-end solution to ensure complete satisfaction of internal and external users

  • Participate in the on-going development and support of IT applications in our Customer Experience organization.

  • Analyze data flow within the WWT order process across various boundary applications and custom web applications to resolve issues and to identify process improvements.

  • Create training documents, QA flows and work instructions so that solutions can be implemented and used by end users.

Q ualifications :

  • Bachelor’s Degree or 5+ years of relevant experiencerequired

  • 2-5 years of experience working as an IT Analystrequired

  • 2-5 years of experience working directly with business stakeholdersrequired

  • Preferred experience in recurring revenue models and billing methodologies. (XaaS, Consumption, usage models) 

  • Preferred experience in billing and revenue management, order to cash relating to subscription or SaaS (Software as a Service) based lines of business. 

  • Preferred working knowledge of business applications to support quote-to-invoice business processes (CRM/ERP tools such as Oracle NetSuite, RecVue, Salesforce Billing & Revenue Management, Coupa, Etc.) 

  • Experience designing & implementing integrations with end-to-end e-commerce applications. 

  • Experience in system implementation/solutions, crafting policies for software operations, and subscription management  

  • Experience with Agile Methodologies required. 

  • Effective verbal and written communication for both a technical and non-technical audience. 

Want to learn more about our IT Lead to Order Analyst opening ? Check us out on our platform:

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred Locations Include: Missouri and potentially others

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.

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