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Working Title: Quality Systems Support Specialist (Forensic Systems or Quality Assurance)
Job Class: Management Analyst 2
Agency: Public Safety Dept
Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid (permanent, non-probationary employees in the same job and class). Eligible bidders should apply through Self-Service and confirm their bid by emailing Madi Markgraf by 4/30/24
Date Posted : 04/24/2024
Closing Date : 05/07/2024
Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-MAPE
Division/Unit : BCA Lab / BCA Lab Quality Management
Work Shift/Work Hours : Day Shift
Days of Work : Monday - Friday
Travel Required : Yes - Up to 25% of the time
Salary Range: $24.20 - $35.13 / hourly; $50,529 - $73,351 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Telework Eligible : No
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
This posting will be used to fill two (2) positions. One will be assigned to Forensic Systems and one to Quality Assurance.
These are permanent, full-time positions in which the Bureau of Criminal Apprehension Forensic Science Services (BCA FSS) is looking for Quality Systems Support Specialists to provide support to the Quality Systems Group. The Quality Systems Group covers Forensic Systems and Quality Assurance. Quality System Support Specialists will provide support to Forensic Systems Administrators. Forensic Systems includes the Laboratory Information Management System (LIMS), Electronic Laboratory Notebook (ELN), Laboratory Asset Management System (LAMS), Breath Alcohol Database (BrAD), and associated communication protocols involving these systems. These positions will support BCA FSS needs for timely support for both internal and external users of current forensic systems. In addition, these positions will support the Quality Assurance Group with activities associated with accreditation and the BCA FSS Quality Management System. Activities will include supporting the proficiency test program, courtroom testimony monitoring, and safety program. These activities will be conducted in adherence to the agency policies and procedures in a manner that embodies the mission, vision, and values of the MN BCA.
Minimum Qualifications
Work experience must include the following:
Experience in hardware/software installation, interface and computer support for users.
Experience in with computer programs including Adobe Acrobat Professional and Microsoft Office.
Excellent organizational skills and ability to work effectively on multiple tasks.
Excellent oral and written communication skills.
Ability to work with individuals from a diverse background.
Preferred Qualifications
A bachelor's or advanced degree in management information systems, information technology, computer science, digital forensics, forensic science, or equivalent.
Experience or advanced training in hardware/software installation, interface and ongoing support for users in a law enforcement agency.
Experience using, maintaining, and/or managing a ticketing system that tracks reported issues and their current status.
Experience documenting and/or recreating workflow processes.
Familiarity with use and maintenance of management information systems.
Operational knowledge of ISO/IEC 17025 accreditation.
Operational knowledge of ANAB Forensic Laboratory Accreditation Program.
Experience in problem solving, root cause analysis, and appropriately evaluate a course of action.
Physical Requirements
Requires occasionally moving and transporting 50-pound items and frequently moving and transporting objects such as heavy tools and heavy file boxes. This job may require positioning self to move to a significant degree across rough terrain or may involve maintaining a stationary position for extended periods.
Additional Requirements
A Criminal History Background check and reference checks will be completed on the prospective employee. Additional components to the background check for this position will include the following:
Criminal history check
Reference check
Driver's license history
Fingerprints
Psychological evaluation
The BCA will not sponsor applicants with work visas. All applicants must be legally authorized to work in the US.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.