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Fairview Health Services Senior Patient Financial Services Representative in St Paul, Minnesota

Job Overview

This position is responsible for billing and collection of accounts receivable for inpatient and outpatient accounts, ensures expected payment is collected and accounts are fully resolved, and resolves complex customer service issues. This position understands the importance of evaluating and securing all appropriate financial resources for patients to ensure proper adjudication.

  • Intentionally prevents untimely revenue shortfalls by taking action to resolve financial transactions appropriately and effectively to ensure collection of expected payment; escalates issues when appropriate.

  • Completes daily work assignment timely and accurately in accordance with the identified productivity and quality standards set forth by the organization.

  • Proactively looks for continuous process improvements involving people and technologies through tracking, trending, and providing feedback.

  • Accelerates business outcomes by identifying ways to fully resolve accounts through single-touch resolution when possible.

  • Understands revenue cycle and the importance of evaluating and securing all appropriate reimbursements from insurance or patients.

Required

  • 2 years in a medical billing office setting or relevant experience

Preferred

  • 2 years of medical billing office setting experience

  • MS Office experience

  • Insurance / follow up experience

  • Coordination of benefits experience

  • Epic, Brightree, Billing Bridge, or comparable software account experience

  • Experience working with medical terminology, CPT-4 and ICD-10

  • Billing certification

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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