POSITION SUMMARY The Night Auditor is responsible for all inquiries by
phone or email, while working with other departments to ensure the
guest/student receives the best possible Kripalu experience. The Night
Auditor also supports the call center and the front desk. This role
answers all guest/students\' inquiries about online and onsite
programming and various amenities. He/she would have the additional
responsibility of preparing and performing all the end of day procedures
in the Guest Service Department which facilitates all areas of a
guest\'s experience, including and not limited to pre arrive, during
their stay, and post stay. Requirements CORE COMPETENCIES - Possesses
strong core ethics, integrity, and values consistent with Kripalu\'s
organizational values of Service, Compassion, Inquiry, Integrity and
Prescence. - Honors and respects the diversity and uniqueness of each
individual staff member. - Maintains confidentiality and creates an
environment where staff feel supported and welcome - Eager to develop
and maintain simple and efficient systems. - Builds effective
relationships, identifies internal and external customer expectations,
sees issues from their point of view; offers practical, mutually
beneficial recommendations, solutions and ideas. - Demonstrates the
knowledge and abilities necessary to perform required job elements to
established standards. - Learns and adapts quickly in new situations
resulting in successful performance. - Accepts responsibility for own
actions. - Embraces experiences as learning opportunities. ESSENTIAL
SKILLS AND EXPERIENCE - Demonstrated ability to speak and write fluently
in English, - Strong verbal communication and active listening skills. -
Demonstrated success in problem solving and the ability to collaborate
with others to find a solution. - Professional & reliable. - Attention
to detail and ability to multitask. - Commitment to organizational
values and mission. - Ability to learn new computer software
applications. - Must have strong math and money handling skills. - Must
be able to lift 25Lbs. ACCOUNTABILITIES - Prepare and follow Nightly
Audit procedures - Accountable for balancing all revenue sources and
completing daily financial reports - Preforming closing and opening
daily system functions - Adhere all to all Front Desk Policies and
Procedures - Provide Front Desk services during the nighttime hours -
Answer guests\' questions about the organizations and different
offerings that would be available to them - Assist guests onsite with
any questions or bookings for future services MINIMAL QUALIFICATIONS -
High School education or equivalent - Must be available to work
evenings, weekends, and some holidays. - Proficient with Microsoft
office, specifically Outlook, Excel, and Word BENEFITS (Start Day One of
Employment) - Health Insurance - Dental Insurance - Vacation, Sick, &
Personal Time, Paid Holidays - Vision - 403b Retirement Plan - Flexible
Spending and Dependent Care Accounts - Company Paid Short- and Long-Term
Disability - Company Paid \$50,000 Life Insurance Policy - Free Meals in
the Kripalu Dining Hall - Discounted Purchases in the Kripalu Shop and
for Healing Arts Services - Yoga Classes, and the opportunity to
participate in Kripalu Programs Please note that Kripalu does not
provide housing facilities for its staff members. Employees are
responsible for arranging their own accommodations while working at the
organization.