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Hilton Stockholm Slussen is looking for a Front Office Team member, part-time 75% to join our team. You will be part of an international organization with the possibility of an international career. Hilton is one of the world's largest hotel companies with over 7000 hotels in more than 100 countries. Hilton Stockholm Slussen is a full service hotel located with a view over the old town. In addition to the 289 guest rooms and large meeting facilities, we operate two F&B outlets and our auditorium as an event location.
Are you passionate about ensuring great guest experience? Do you thrive on providing the best service to ensure our guests feels welcomed? Then you are the person we are looking for.
To thrive with us we see that you enjoy and want to:
·Provide a high level of service and strive to exceed guest expectations with a welcoming smile.
·Ensure check-in, stay experience as well as check-out as per Hilton service promise
·Enjoy working in a high pace environment with the ability to multitask and creative problem solving.
·Be a team player who enjoys working together within the front office team as well as all other departments of the hotel to ensure a great stay experience for our guests.
·Be able to be flexible and adaptable; staying calm and focused under pressure.
·Ensure effective communication within the team as well as with colleagues from other departments by maintaining a secure and friendly working environment.
Qualifications – What are we looking for:
Previous experience within Front Office or in a similar service position is beneficial.
It will also be beneficial if you have a degree within hotel management or similar (Eftergymnasial utbildning).
Preferably, you have previous experience and knowledge in Opera or similar system as well as comfortable working with Microsoft Office programs.
It is vital to be able to communicate well in both English as well as Swedish.
Working hours are on a schedule including morning, evening and weekend shifts.
Part-time contract 75%, average 30 hours/ week
You need to have work rights in Sweden already to be considered for this role.
What will it be like to work for Hilton?
Our amazing Team Members are at the heart of it all! Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition, and support to meet your professional needs. We are committed to creating a diverse environment where every team member can thrive and be their authentic self.
As a Hilton team member, you will enjoy access to GO Hilton, a team member travel program with discounted rates at hotels all over our beautiful world. Also available for your friends and family. As a team member you also have discounted rates on F&B in non-signature restaurants when staying at our properties.
Other team member benefits offered at Hilton and Hilton Stockholm Slussen include:
·A personal development program; including Hilton University and LinkedIn courses, development & career conversations, mentorship and the possibility to apply for a two weeks exchange program within Europe.
·Access to ComPsych Employee Assistance Program with free local.
·Free access to hotel gym including group trainings.
·Local health insurance.
·Local pension benefits.
·Parental Pay.
Job: Guest Services, Operations, and Front Office
Title: Front Office Team Member- Part time 75%
Location: null
Requisition ID: HOT0B0RU
EOE/AA/Disabled/Veterans