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Overview:
Job Title:ServiceNow Administrator
Location: Stuttgart, Germany
Security Clearance: Active, in-scope US Government issued Secret clearance
Due to the nature of the work and contract requirements, US Citizenship is required.
Job Responsibilities:
Trace Systems is actively recruiting for a ServiceNow Administrator to join our team in Stuttgart, Germany. The ideal candidate will design and implement ServiceNow based products in a dynamic environment
Responsibilities include:
Contributing to the overall success of an Enterprise ServiceNow implementation by providing technical consultation, receiving requirements, developing and deploying solutions across a wide variety of directorate level organizations using ServiceNow’s Implementation Methodology (SIM).
Solving the Common Services Data Model (CSDM) challenge through guiding stakeholder understanding and expectations of the IT Services lifecycle while encouraging Now platform use through outreach and training.
Design service catalog items in accordance with customer requirements.
Publish and maintain service catalog items.
Create and maintain service portal pages and content.
Manage customer experiences via portals, pages, and items.
Manage user experiences within the Now platform via homepages, dashboards, and workflows.
Create and maintain application and technical services.
Manage core foundation data, tables & columns, and configuration item (CI) classes.
Create and maintain CI relationship data.
Accurately create, test, and manage update sets in a high paced environment.
Use best business practices to configure tables, forms, and workflows.
Consult on creation and modification of business processes based on knowledge of the Now platform.
Minimum Qualifications:
Three years of experience with at least two ServiceNow ITSM, ITOM, ITBM, and/or SAM.
IAT Level II
Experience with JavaScript and Angular scripting.
Certifications in ITIL Foundations and ServiceNow Fundamentals
Able to meet TESA by meeting either holding a BA/BS +3 yrs. recent specialized or AA/AS +7 yrs. recent specialized or a major cert + 7 yrs. recent specialized or 11 years of recent specialized.
Position requires an US Government issued Secret clearance
Due to the nature of the work and contract requirements, US Citizenship is required
Desired Qualifications:
ITIL Release, Control, and Validation
ServiceNow Certified System Administrator
HTML/CSS experience
SOAP and REST API experience
Education:
Trace Systems
Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad–– whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text ‘tracejobs’ to 97211 or apply directly through our website at : www.tracesystems.com . #jointracesystems
COVID-19 Vaccination Requirement:To protect the health and safety of its employees and to comply with customer requirements, Trace Systems may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
Trace Systems is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, disability, veteran status, national origin, sexual orientation, gender identity, pregnancy, genetic information, or any other characteristic protected by law.
Job ID 2024-5875