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Atlantic Health System IT Support Technician I Per Diem in Summit, New Jersey

The Per Diem IT Support Technician Level 1 (desktop support) position is responsible for end user support of computer workstations and associated peripherals. This may include diagnosis and troubleshooting of all organizational software, hardware and mobile devices. Position may be assigned to any Atlantic Health facility, and hours may be modified at the discretion of Information Technology Management as necessary to provide 24/7 customer support. This job can have up to 37.5 work hours a week.

The location will be in Overlook Medical Center in Summit, NJ

Ability to lift 50 pounds consistently

Uphold our commitment to customer service excellence, acting as an ambassador of the department in a professional manner

Works under indirect supervision, may escalate as required

Inventory management via approved software and technology

Respond to requests for technical assistance, providing first level technical support and timely resolution or escalation

Respond to all email, phone calls and service assignments in a timely manner

Maintain records in ticket management system

Excellent computer/software troubleshooting and diagnosing skills

Provide excellent customer service skills

Other duties as assigned

Education:

  • Technical Certification preferred; A+, or MCP or MCITP or HDI Desktop Support Technician, Technical Associate’s Degree or Bachelor’s Degree preferred

  • Must have HS Diploma or equiv GED

Minimum Experience:

  • 1 + year prior application and/or technical support preferred

ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

  • Morristown Medical Center, Morristown, NJ

  • Overlook Medical Center, Summit, NJ

  • Newton Medical Center, Newton, NJ

  • Chilton Medical Center, Pompton Plains, NJ

  • Hackettstown Medical Center, Hackettstown, NJ

  • Goryeb Children's Hospital, Morristown, NJ

  • CentraState Healthcare System, Freehold, NJ

  • Atlantic Home Care and Hospice

  • Atlantic Mobile Health

  • Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

  • 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years

  • Best Places to Work in Healthcare - Modern Healthcare

  • 150 Top Places to work in Healthcare - Becker's Healthcare

  • 100 Accountable Care Organizations to Know - Becker's Hospital Review

  • Best Employers for Workers over 50 - AARP

  • Gold-Level "Well Workplace": Wellness Council of America (WELCOA)

  • One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine

  • One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine

  • Official Health Care Partner of the New York Jets

  • NJ Sustainable Business

    EEO STATEMENT

    Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

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