Job Overview:
Plays a key role in the development of the organization towards high quality standards and promotes and cultivates an organizational culture that supports and fosters quality excellence. Responsible for the
Quality Management System and product quality of the Sunbury, PA plant including development, implementation, communication, and distribution of quality practices, standards, methodologies, and metrics. This is a salary position with responsibility of coverage to support multi-shift operations; additional hours maybe required to support customers, plant operations, quality initiatives and completion of assigned projects. Travel to customers and other Asbury plant locations will be required.
Benefits include health insurance, dental & vision reimbursement, life insurance, 401K, profit sharing, pension plan.
*Roles & Responsibilities: *
- Develop a cohesive high performing work team by leading the Employee Performance Development process to include goal setting, feedback and coaching, providing development planning and opportunities, and ensuring open communication channels.
- Lead and facilitate process improvements and developing a mindset for excellence within plant operations.
- Assure that all purchased material maintains traceability and is sampled and tested according to requirements verifying the Quality of the material and communicating results.
- Overseeing quality lab personnel and performing training as needed.
- Guide, energize and continuously develop Quality team skills and knowledge.
- Review daily production results to ensure product quality is being met. Assure all material produced is sampled and tested as required. Approve all material to be shipped reconciling any discrepancies.
- Assure nonconforming material is identified and properly labeled, tracked and analyzed for root cause.
- Daily operation of the lab including testing and general maintenance of the testing equipment.
- Maintain an ISO9001 Quality Management System and perform training, record retention and continuous improvement to ensure effectiveness.
- Perform verification testing as scheduled on all testing equipment and maintain a verification database.
- Approve certificates of analysis for all material shipped.
- Conducting Management reviews, reporting and analysis of monthly/quarterly performance.
- Handle customer deviation requests as needed.
- Perform customer order specification review.
- Timely handling of customer complaints as they arise by initiating and completing the Corrective Action process.
- Oversee and ensure timely processing of customer sample requests.
- Enter new grades, update specifications and typical product data.
- Travel to support QMS system training, internal audits, customer site visits and supplier audits.
Preferred Experience/skills:
- 5+ years in a quality manager role overseeing quality personnel
- Current ASQ Quality Manager, or equivalent Certification
- A full understanding of the IS9001 standard
- Problem solving abilities
- Ability to lead and promote excellence
- Microsoft Word, Excel, Access, Outlook, Visio
- Advanced communication skills
- Minitab SPC
- Knowledge and practical use of a Laboratory Information Management System (LIMS)
Working conditions
- Black graphite powder exposure, hazardous chemical exposure, get dirty, wears appropriate PPE including steel toed shoes, dust masks, hard-hat and safety glasses as required; has a positive attitude and enjoys working hard for a rewarding company.
- Availability on off shift hours
- Fast paced environment requiring multi-tasking and ability to handle high stress situations.
Physical requirements
