Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.
Job Duties and Responsibilities
The Training Supervisor will plan, assign, and coordinate the department’s day-to-day operations in support of Manufacturing & Distribution sites. This role serves as a liaison between training, internal customers, and other support departments to ensure associates have the knowledge and skills necessary to fulfill their responsibilities at EchoStar.
We seek a leader who thrives in a fast-paced environment, takes ownership, and is committed to driving excellence in training and development.
This role requires travel of up to 50% and may involve overseeing two sites, making strong remote management and leadership skills essential.
Key Responsibilities:
Supervise & Develop Training Teams:
Manage On-the-Job Trainers (OJTs), overseeing their performance, timekeeping, and overall development
Supervise and coordinate OJTs providing training in a Manufacturing & Distribution environment that may include repair and refurbishing operations
Monitor productivity to ensure compliance with established training procedures and quality standards
Conduct needs assessments to identify training gaps and implement solutions aligned with business objectives
Lead daily and weekly meetings with team members to reinforce key training initiatives and expectations
Align with The EchoStar Way & Leadership Commitment:
Take ownership of training initiatives, ensuring they align with company objectives and values.
Lead by example, supporting company initiatives, driving engagement, and fostering a culture of continuous improvement
Encourage long-term thinking, ensuring training solutions not only address immediate needs but also support future business growth
Be an advocate for change, embracing new processes, technologies, and innovations that enhance training effectiveness
Training Design & Implementation:
Design and implement training programs using multiple learning methodologies, including instructor-led, e-learning, hands-on training, and remote training strategies
Develop multimedia training content (graphics, video, audio) to support learning initiatives
Establish measurable learning objectives and track training effectiveness using pre- and post-assessments
Manage training schedules to optimize resource allocation and site-specific needs
Remote & Multi-Site Management:
Support training operations across one or more sites, requiring strong remote leadership skills
Utilize remote communication tools to engage and align teams, ensuring consistency in training delivery
Collaborate with site leaders to adapt training strategies for different operational environments
Data-Driven Training Performance & Reporting:
Maintain accurate training records, tracking employee progress, compliance, and business impact
Develop and maintain data collection methods, reporting tools, and forecasting models to assess training needs and effectiveness
Continuously refine training methodologies based on feedback and performance analytics
This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position. Other duties may be assigned as needed.
Skills, Experience and Requirements
To perform this job successfully, an individual must be able to excel in a high-expectation, fast-paced environment, aligned with The EchoStar Way .
Education & Experience:
Bachelor’s degree preferred or a combination of education and equivalent work experience
Minimum 2 years of related experience, including 1+ years in training, coaching, or leadership roles
Experience in Manufacturing, Distribution, or similar high-performance environments is highly desirable
Required Skills & Competencies:
Proven leadership experience in training, coaching, or operations within Manufacturing & Distribution environments
Ability to effectively manage remote teams and engage employees across multiple sites
Instructional design skills—ability to create, implement, and evaluate training programs
Strong analytical skills, including data interpretation, reporting, and forecasting
Excellent communication and interpersonal skills, with the ability to deliver impactful training and drive engagement
Proficiency in Google Suite for data analysis, reporting, and training documentation
Ability to prioritize multiple projects and meet deadlines in a dynamic environment
Commitment to continuous improvement and long-term strategic planning
Travel & Remote Work Expectations:
Visa sponsorship not available for this role
Salary Ranges
Compensation: $63,150.00/Year - $90,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.