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Description:
About Hyatt:
At Hyatt, we are turning jobs into careers and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
We have an exciting opportunity for an Bell Attendant to join our team at Australia’s largest hotel.
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
Generous discounted accommodation worldwide within Hyatt
Discounted accommodation for associates as well as friend and family
Rewards and recognition programs
Learning and development opportunities
Fully laundered uniform
Discounted city parking
The opportunity to join an international group with endless career opportunities
About the Role:
Reporting to the Bell Captain your main responsibilities will be for the correct handling of luggage and answering any guest queries. This role is critical to the hotel as you will be the first person guests see when they arrive to the hotel and also when they depart. To succeed in this role, you will have to be able to handle pressure well, work efficiently and maintain a 5 star level of service standard at all times. This position is a great pathway for someone wanting to gain experience working in the Front Office Department.
Our ideal candidate will possess:
A guest focus & effective complaint handling skills
Exceptional customer service and interpersonal skills
Good time management skills
A proven ability to work as a team and autonomously
Ability to work a 7 day rotating roster
Primary Location: AU-NS-Sydney
Organization: Hyatt Regency Sydney
Job Level: On-call/Casual
Job: Guest Services
Req ID: SYD002632
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.