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CBRE Workplace Experience Concierge in Sydney, Australia

Workplace Experience Concierge

Job ID

157547

Posted

11-Mar-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Sydney - New South Wales - Australia

  • Work for a new GWS client who are leaders in the Financial Services industry

  • Be part of a fast-paced facilities management team within a corporate environment

  • Based in Sydney CBD

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.

As the first point of contact for Employees and Guests to the workplace, we are looking for a passionate person to be able to create a welcoming and professional experience in keeping with the company culture and brand.

Here's a snapshot of your day;

  • Greets employees and announces customers and visitors at the front desk

  • Update and professionally present concierge style information about the workplace, building and surroundings to be able to support the needs of our customers

  • Check in and out Guests using the systems and tools provided and coordinating building access cards for visiting employees

  • Support a multitude of varying types of on-site events, with tasks such as coordinating event venue set up and catering, pre-registration, and printing of guest badges,

  • Engage and collaborate with key stakeholders, ensuring the space is clean and functioning so Employees can be their most productive

  • Support the Facilities teams with related Helpdesk ad-hoc tasks for example: extending aircon requests for events, preparing customer facing signage and coordinating desk allocations.

  • Supporting the team in providing information/data for reports

Skills and experience you'll need to thrive in this role:

  • Comfortable meeting and engaging with new people.

  • Have a positive attitude and strong sense of urgency in resolving any issues that may arise

  • Recent experience in client facing or customer service positions.

What's in it for you?

  • Flexible working days/week, work-life balance

  • Rewarding career with great developmental opportunities within GWS and across CBRE

  • A great opportunity to make your mark in a growing business.

  • Extensive training opportunities which can be tailored to your career goals

We look forward to hearing from you!

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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