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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
Bachelor's degree in Computer Science, other technical field, or equivalent practical experience.
3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
Master’s degree in Computer Science or a related field, or MBA.
Experience in customer facing roles in sales, sales engineering, consulting, or related function.
Experience in the online advertising industry.
Ability to adapt your message to the technical level of the audience and present technical materials to groups of any size and background.
Excellent project management and communication skills and attention to detail.
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
As a Customer Solutions Engineer, you will deliver innovative solutions on a broad range of projects. You will develop prototypes for proofs of concept, extend core products to meet the needs of our Sales teams, advance our data infrastructure, and build data-management web applications. You will be working with product managers, engineering teams, account managers, and sales people, and will be a highly visible and important member of the team.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video (https://www.youtube.com/watch?v=HcjR6ZngQcw) .
Manage technical relationships with a select client portfolio.
Work with Sales to identify business opportunities leveraging both performance, display, video, and shopping solutions supported by the team.
Collect requirements and provide guidance and best practices to apply ad products and technologies to achieve advertisers' partners' business goals.
Design and implement complex, cross-product customized solutions with the client.
Be responsible for complete implementations and escalations handled by other Google teams for named accounts.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.