Description
Hybrid Role: 2 Days a Week in Office
It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one ofInc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies-and having fun along the way.
We are looking for a Sales Operations Business Analyst to join our Sales Operations team located in Tacoma, WA reporting to the senior manager of Sales Operations Systems and Process. In this role, you will gather requirements, test, and resolve issues for system enhancements, mainly in Salesforce.com. You will also work with tools like Target Process, Highspot, Clari, and Traction Complete. This role involves collaborating with IT, SalesFinance, Sales Enablement, and other teams to ensure business requirements are met and documented for the enablement of users.
You are the ideal candidate if you are detail-oriented, passionate about system functionality and process improvement, and enjoy working in a dynamic, fast-paced environment. If you want to drive efficiency, sustainable improvements, and be part of a fun and highly collaborative team, this is the career opportunity for you.
What you'll do:
Develop strong partnerships with IT, Sales, Channel, Marketing, SalesFinance, and other functional organizations
Participate in UAT and post-deployment testing with the worldwide Revenue Operations extended team ensuring efficient and on-time delivery of features
Administrate key technology platforms
Proactively identify and analyze system and process inefficiencies and support projects to improve or automate processes
Develop and maintain process documents for new or changing system functionality and processes in our web page/resource center, Highspot
What you'll bring:
Salesforce Admin CRM experience, Systems Admin Certification a plus
3+ years of experience in a high tech industry/SaaS company, sales operations, or similar role preferred
Organized and detail oriented
Self-starter with a can-do attitude who is willing to work independently in a dynamic, fast-paced environment as well as be part of a team
Excellent written communication skills
Solid problem-solving skills and business acumen of the sales cycle, from prospecting to closing
Positive attitude and drive to see things through
Bachelor's degree preferred
What success looks like:
After six months, you will...
Demonstrate a strong understanding of Infoblox's Sales Processes and the relationship of data across tools used by the Sales organization
Be recognized as an expert in new systems and tools by adding value to the enhancement process
Have developed relationships with key stakeholders of cross functional teams, with a clear understanding of their roles/impacts within the company
After about a year, you will...
Demonstrate your ability to provide system and process improvements and recommendations based on your experience
Continue your career growth and take on special projects
Complete certification programs for tools used by the Sales teams
We've got you covered:
In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and