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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together
Primary Responsibilities:
Manages the DNS systems, upgrades systems as required, provides all operational and sustainment activities related to the ongoing support of all DNS systems
Resolves complex DNS network problems, and operating DNS enterprise servers
Performs DNS administration
Linux, VMWare and other OS admin and maintenance
Install, configure, maintain DNS network services, equipment and devices
Assists in providing support for network security
Provides telephone, e-mail, or remote access solutions to day-to-day DNS issues
Support DNS team in meeting key performance indicators and metrics
ServiceNow Queue Management
Provides ensuring the timely SLA process through which INC, CTASK, and CHG work is assigned and completed
Includes problem recognition, research, isolation, resolution, and follow-up steps
Performs analysis of IT requirements and works with the client to determine feasibility of the task
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
3+ years experience networking, switching and firewall environments
3+ years experience with DNS Technologies
Thorough knowledge of networking essentials
Knowledge of modern LAN/WAN solutions including IP networking - MPLS, QOS, SONET/SDH optical solutions, and serial communications, TCP, UDP, DHCP, SSH, NTP, DNS, ARP, ICMP, SCP, and TFTP, dynamic routing protocols to include EIGRP, and BGP and DMZ zone DNS secure administration
Preferred Qualifications:
1+ years experience with Cloud Technologies
Extensive experience of Infoblox DNS, DHCP, IPAM and related services - Configuration and Management
Experience with Infoblox Software and Implementation
In-depth knowledge of DNS, NTP, IPAM, BIND, and DHCP and Cloud Hosted Environments
Grid Master
Grid Manager
Grid Members
Infoblox DNS, DHCP and IP Address Management
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.