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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Must live in Miami or close surrounding area

The Medicaid Housing Administrator (Miami) builds strategic collaborative relationships with state agencies, provider groups, community-based organizations, and state housing entities across the state of Florida. They leverage these relationships, county housing programs, and initiatives to better support the unique needs of our Medicaid members with housing insecurities. The incumbent also works directly with Aetna Better Health of Florida members, community stakeholders, and agencies to address emergent and urgent housing needs.

Responsibilities include:

• Develop policies and procedures for supporting member access to Florida permanent supportive housing

• In partnership with the health plan and by utilizing the Florida Medicaid contract, establish a strategic plan to include objectives, required reporting, intended outcomes, and results

• Serve as Medicaid health plan liaison and cross collaborative partner with Florida state agencies, provider groups, and community-based organizations

• Provide training and education to both internal staff and external stakeholders in Florida

• Support Care Management & Utilization Management staff, when complex needs are identified, and assistance is needed with connection to services, additional resources, and transition planning

• Attend and support health plan rounds

• Partner, support, and collaborate with Florida State and local housing authorities

• As the Aetna Better Health of Florida Housing Subject Matter Expert, collaborate with the RFP team and assist with providing information for State RFP requests and renewals

• Emphasize on reductions in care disparities and increased health equity

• In partnership across multiple departments, coordinate the monitoring and tracking of outreach events which align and support community and membership goals

Required Skills:

• 5 or more years of experience in Medicaid, managed health care

• Minimum of (2) years’ experience in assisting the elderly and persons with disabilities to secure accessible, affordable housing through Federal (such as HUD, Shelter Plus Care, SAMHSA, and USDA), as well as local programs

• Must be a resident of Florida (Miami or surrounding areas)

Preferred Skills :

• Proven communication skills both written and verbal; able to communicate effectively with all levels of an organization from C-Suite executives to front-line staff

• Group facilitation/presentation skills that inform and influence internal and external parties

• Experience in successfully building, maintaining, and supporting effective relationships across cross-functional teams to achieve goals

• Experience in managing project expectations and deadlines

• Broad knowledge of community resources including behavioral health and substance use disorder delivery system in Florida

• Ability to interpret rules, regulations, and policies and to make decision in accordance with established policies

Education and Certification Requirements:

• Bachelor’s degree in Human Services or a related field is preferred, or an equivalent combination of education and experience.

• LCSW preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/18/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.