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JPMorgan Chase Cash Balance Pension Plan, Senior Associate in Tampa, Florida

Are you a Pension Administration Leader looking for your next challenge at one of the world's most admired companies? Come make a difference in our team!

As the Cash Balance Pension Plan Senior Associate, you are responsible for leading and executing the administration of the firm's Cash Balance Pension Plan. Responsibilities include reviewing pension calculations, executing the pension distribution cycle, and overseeing execution of pension cases while meeting service levels and maintaining plan compliance. In addition, you will develop and recommend changes to related processes and systems, lead system testing and ongoing quality assurance, and collaborate with many stakeholders on changes and initiatives.

Job Responsibilities

  • Review Cash Balance pension plan calculations, distribution packages, and payment setups for participants and beneficiaries

  • Oversee and manage workflow of cases to ensure fulfillment and retirement plan distributions are completed within the required service levels and support customer experience objectives

  • Locate data and perform research on moderate to complex pension inquires

  • Maintain of Cash Balance standard operating procedures and training materials

  • Develop, review, and sign off on participant communications

  • Implement and execute ongoing testing and quality control measures for processes and systems; Lead components of system testing working with Technology partners and other stakeholders

  • Support improvement projects including data quality improvement, technology and automation enhancements, and plan/regulatory changes

Required Qualifications, Capabilities, and Skills

  • Demonstrated knowledge and experience in pension plan administration including calculations, distribution, case management and fulfillment

  • Excellent problem-solving, analytical and calculation skills combined with strong attention to detail

  • Models importance of controls, compliance, accuracy and confidentiality in the work

  • Confident in reviewing and managing large sets of data and managing data quality

  • Is a quick study, interpreting pension plan documents and applying rules to calculations

  • Has supervisory experience

  • Advanced MS Excel skills and related systems - PeopleSoft Pension experience is a plus

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans