At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Job Title: Payroll Support Specialist
Job Description
The Payroll Support Specialist will be utilized internally to assist employees with questions regarding the payroll processes and systems. This person will field internal calls from directors, managers, line workers, and other staff members to help them with any and all questions regarding payroll processes and how to log payroll information into their systems. Additionally, the role involves tracking calls in an Excel spreadsheet. Calls can range from inquiries about time off and entering time in their timekeeping system to questions about benefit information and policies. These representatives will be responsible for identifying the proper department if they are unable to assist the incoming callers.
Responsibilities
Assist employees with questions regarding payroll processes and systems.
Field internal calls from various staff members.
Provide guidance on logging payroll information into systems.
Track calls in an Excel spreadsheet.
Address inquiries about time off and entering time in timekeeping systems.
Answer questions about benefit information and policies.
Identify and refer to the proper department when unable to assist callers.
Essential Skills
Data entry
Microsoft Office
Strong communication skills (verbal and written)
Customer Service
Excel
Benefits administration
Human resources knowledge
Additional Skills & Qualifications
Experience with integrated systems such as SAP, Oracle, Peoplesoft, etc.
Strong computer and phone skills
Empathetic and willing to help people
Benefits and HR knowledge is a plus
Work Environment
The work environment includes hours from 8/9am to 5/6pm, Monday through Friday. The role starts as 4-5 days on-site until the person is comfortable, then transitions to a hybrid model with 3 days in the office (Monday, Tuesday, and one additional day).
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.