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Position Title: Restaurant Team Member Trainer Franchise Organization/Location: XX Network Reports To: Restaurant Manager
Overview
Restaurant Team Member Trainers are responsible for training the team to meet Brand operational and food safety standards and to perform the day to day duties of their roles.
Responsibilities Include:
Performs all responsibilities of restaurant team members
Train and coach restaurant team members on their roles and responsibilities and ensure they are meeting all Brand and food safety
Train restaurant team members and ensure completion of required training using Brand and franchisee’s
Help onboard restaurant team members using Brand and franchisee tools and
Ensure restaurant team can execute new product rollouts including training, marketing and sampling
Communicate clearly with restaurant team members and managers
Serve as a role model for restaurant team
Provide great guest service and coach restaurant team members to do the same
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Previous experience in retail, restaurant or hospitality
High School diploma or
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 20lbs (if applicable)
Wearing a headset
Working in a small space
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.