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Description We are seeking a detail-oriented Billing Clerk to join our team in Tempe, Arizona. This role involves interacting with both internal and external clients, working cross-functionally with various departments within the company including Finance, AR, and Operations. The Billing Clerk is critical for ensuring accurate and timely billing of our services and resolving any billing related issues.
Responsibilities:
• Ensure timely and accurate billing to customers
• Generate statements and maintain paperwork flows with specific group of assigned customers
• Research and resolve routine and non-routine billing questions and discrepancies
• Communicate with field and customer to ensure smooth payment processes
• Calculate and prepare manual billings for non-routine and complex billing arrangements
• Review various billing systems to identify any billing discrepancies to ensure customers are billed correctly
• Perform data entry and paperwork processing work
• Assist AR collections as needed
• Perform other job related duties as assigned. Requirements • Possess proficiency in various billing systems
• Display strong organizational and multitasking abilities
• Demonstrate excellent attention to detail and high level of accuracy
• Possess strong written and verbal communication skills
• Show proficiency in using Microsoft Office Suite, particularly Excel
• Have a good understanding of basic accounting principles
• Demonstrate ability to work independently and in a team environment
• Possess problem-solving skills and the ability to make decisions based on accurate and timely analysis
• Show commitment to maintaining confidentiality of sensitive information
• Display willingness to learn and adapt to new technologies and systems
• Have experience in customer service, providing support and resolving queries
• Demonstrate strong numerical skills for calculating costs and charges
• Possess knowledge of relevant laws and regulations related to billing processes
• Show ability to meet deadlines in a fast-paced and challenging environment.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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