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About the Team
DoorDash’s Law Enforcement Response Team (LERT) plays a critical role in ensuring the safety of our platform and the communities we serve. The team is responsible for responding to criminal legal process served to DoorDash, working closely with law enforcement agencies to support investigations while upholding user privacy and compliance standards. LERT operates in high-stakes, time-sensitive situations, requiring precision, discretion, and a deep understanding of legal and regulatory frameworks.
About the Role
As a Representative, Law Enforcement Response Team (LERT) at DoorDash, you will be at the forefront of handling criminal legal process requests served to the company. Your role will involve reviewing, processing, and responding to subpoenas, court orders, and search warrants in a timely and legally compliant manner, ensuring a balance between public safety, user privacy, and regulatory obligations.
This position requires strong attention to detail, sound judgment, and the ability to work under pressure in time-sensitive situations. You will collaborate closely with law enforcement agencies, internal legal teams, and cross-functional partners to uphold compliance standards while safeguarding the trust of our Consumers, Merchants, and Dashers.
If you have a background in law enforcement response, trust & safety, legal operations, or compliance, and you thrive in a fast-paced, high-impact environment, this is an exciting opportunity to contribute to DoorDash’s mission of maintaining a safe and secure platform for all.
There are multiple shift options for this role including evening and overnight.
The ability to be physically present in our corporate Tempe office is deemed essential as you will be responsible for facilitating in-person 1:1 meetings with your direct reports, connecting with cross-functional partners, immediate problem-solving, and nurturing a collaborative team environment. Due to the in-office presence, you must live within a commutable 50 miles of the office.
In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is.
You're excited about this opportunity because you will…
Support your fellow teammates by being present, engaged, and collaborative.
Operate as a Subject Matter Expert, creating, distributing, and presenting performance reports to identify trends.
Operate without bias, ensuring fair and objective decision-making.
Proactively identify opportunities for process improvements and operational efficiencies.
Communicate effectively across teams to drive alignment and shared success.
Leverage data-driven insights to inform decision-making and strategic initiatives.
Demonstrate accountability and take ownership of tasks from initiation to resolution.
Foster a culture of continuous learning by sharing knowledge and best practices.
Adapt to evolving challenges with resilience and problem-solving skills.
Maintain confidentiality and uphold ethical standards in all interactions.
We're excited about you because…
You are an operator, you translate analysis to actions quickly, and test your hypotheses to solve challenging business problems at their root level
You are an owner, always looking for opportunities to better your work product
You are comfortable making tough decisions that balance the trade-off between quality and quantity
You have an eye for process improvement
You have experience pulling data and using data to influence your decisions
You have knowledge of Salesforce, Chartio, and Excel (can maintain complex spreadsheets)/Google Sheets (preferred)
You have experience in the Trust & Safety, tech, or logistics industries (preferred)
You have the flexibility to occasionally work shifts, holidays, and outside of the standard schedule
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound (https://getcovey.com/product/covey-scout-inbound) again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey (https://getcovey.com/nyc-local-law-144)
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.